Cisco recognizes SHI for customer satisfaction excellence

At SHI we’ve always been proud of our commitment to customers and confident in our ability to find, build, and deliver solutions that meet their specific IT challenges and environments. But it’s reassuring to occasionally receive third party validation that we are getting customer service right.

Cisco’s Gold Star for Customer Satisfaction Excellence

SHI receives highest honors for customer satisfaction from Cisco

We’re proud to share that SHI has achieved Cisco’s Gold Star for Customer Satisfaction Excellence, the IT partner’s highest distinction for customer service.

Cisco measures the customer satisfaction levels achieved by its certified partners (SHI was just recertified as a Cisco Gold partner) based on regional target goals and the results of an online customer survey. The Overall Satisfaction Score is a weighted average of a partner’s pre and post-sales support over a rolling 12-month period.

As a Cisco Gold partner, SHI demonstrates specialization in mobility, collaboration, and physical, virtual, and cloud architectures. In addition, we consistently meet a number of certification, support, customer satisfaction, and service requirements.

Thanks to our customers who communicated their confidence in our customer support to Cisco! We hold this recognition in high regard and will remain diligent in our dedication to delivering the best Cisco solutions and customer experience possible.

You may also be interested in:

2016 IT preview: What we’re expecting from the biggest players in tech Will 2016 be the year we see the next industry-changing technology? Even if the next big thing doesn’t come, plenty of new products, improvements, and...
SHI receives 2 Cisco Partner of the Year awards Cisco presents SHI International with Partner of the Year award. From left to right: Brian Marlier, Cisco SVP, US Enterprise Sales; Hal Jagger, SHI V...
VMware names SHI as SMB and Renewals Partner of the Year Fourteen months ago, New Jersey Lt. Governor Kim Guadagno helped SHI officially open a new World Headquarters that featured the SHI Cloud data center ...

Submit a comment:

Your email address will not be published.

Please note: All comments will be moderated

18 − thirteen =