Answering the 7 most common questions about Windows 10 deployment

7 frequently asked questions about Windows 10 deploymentWindows 10 is marching toward global adoption. Microsoft announced in January that more than 200 million devices around the world were on Windows 10. And just a few weeks ago, the Department of Defense announced it will transition 4 million machines across all defense agencies to Windows 10 by January 2017.

But a Windows 10 deployment doesn’t always come free of challenges or decisions. In fact, we’re hearing a lot of the same questions from organizations in the middle of a deployment. These organizations are all wondering if they’re in the same boat – are others concerned about Skylake? What’s the best way to wrestle unmanaged devices?

So here are the answers to the seven most common questions we’re being asked about Windows 10 deployments. Continue Reading…

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SHI Customer Summit: Taking Your Enterprise Mobility to the Next Level

SHI 2016 Mobility SummitMobility isn’t just about your employees’ productivity. A strong IT mobility strategy can help your business reach customers at the exact time and place they need your help. With all the “noise” facing today’s decision-makers, when and how you drive customers to your brand is a key part of reaching new audiences.

Helping enterprise businesses optimize their mobility strategy is SHI’s goal – one that our mobility partners, including VMware, have recognized us for. To support the efforts of our clients, SHI will host two mobility summits that will focus on the best practices enterprise organizations can deploy to deliver the most efficient and secure mobile communications to their employees and customers. Leaders from the largest players in the mobility space will present insights and advice in the areas of security and compliance, network infrastructure, and the end-point experience.

The agendas for the two summits (scheduled for April 18-19 and May 5-6) are filled with breakout sessions from the mobility thought leaders of Apple, Microsoft, and SHI.

The April Summit will also feature keynotes from the following speakers: Continue Reading…

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New iPhone, iPad Pro give businesses true flexibility in selecting Apple products

March 2016 Apple event takeawaysMonday’s Apple event might not have dropped the next bombshell, must-have, industry-changing product, but it certainly showcased some new hardware that will transform businesses. Apple turns 40 on April 1, and its new hardware demonstrates the company’s evolution in its offering to businesses large and small.

The event was wide-ranging, moving from encryption to recycling to CareKit and ResearchKit.

But Apple announcements are all about the hardware. Apple’s new iPhone SE and 9.7-inch iPad Pro both offer new tools for the enterprise, in a move that presents organizations a growing list of more specialized options that fit specific employee roles with fewer compromises. At the same time, Apple is helping admins better support these tools with several MDM features now live in iOS 9.3. Let’s take a look. Continue Reading…

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The 6 questions we’re asked most about IT leasing

Frequently asked questions about IT leasingWe’ve all heard of car leases, but you might not know about IT hardware leases. But you should. Especially if your employees are stuck with Model T hardware you bought outright when they could be using a leased Tesla.

Few organizations take advantage of leases for their devices’ whole lifecycles. Servers, desktops, and tablets age quickly, and often there’s just not enough money in IT’s budget to replace them. Instead of leasing or replacing laptops with the newest processors and more storage, companies keep devices whose value declines every day as they grow frustratingly slow to work on.

For a company in this situation, leasing IT hardware might be a good option as it can establish a schedule for hardware replacement at a known cost. Plus, employees should benefit by working on modern devices with better processors and storage and that run the latest operating system.

Many organizations don’t take advantage of hardware leasing because it’s still a bit unknown to them. Others just need a refresher on how it all works – some may remember Xerox leasing its copy machines. Some may be thinking about leasing hardware, but have reservations about the process.

We rounded up the six questions we hear most often about leasing IT hardware, and provide below a clear view into how hardware leasing works and what you need to know before, during, and after a lease. Continue Reading…

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The ailments and issues that health care IT professionals are most concerned about

health care ITThe operating room is the convergence of intelligence and technology. The computers, devices, and software that make up the operating room and your doctor’s office, as well as the latest trends in health care, were on full display at HIMSS 2016 in Las Vegas earlier this month. This year’s conference was attended by more than 45,000 health care IT professionals who were ready, willing, and eager to learn how to collaborate better and improve patient care through IT solutions.

Throughout the conference I met with people from all areas of health care — from providers to payers to vendors. Here are three key takeaways. Continue Reading…

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We all hate latency. Here’s what some IT departments are doing about it.

mobile cloudSometimes latency is a matter of life or death.

That’s what first responders in Arizona’s Maricopa County realized when their 911 system couldn’t supply crucial data quickly enough. When an emergency call came through, operators updated a cloud-based system with details on where the emergency was, who was involved, and what was wrong. Continue Reading…

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Adobe VIP subscription and tier licensing changes: Here’s everything you need to know

changes-aheadOn March 5, Adobe issued changes to the VIP subscription and tier licensing of Creative Cloud and Acrobat DC products for commercial and government customers (including the GSA). Generally speaking, customers are likely to see a shift of their VIP Tier stacking, which will likely result in better pricing for most Adobe customers. That’s because organizations will likely be releveled to a higher discount tier; however, some customers in Tier 1 may see a slight uptick in pricing.

This story has a few different layers, and in this post, we’ll peel them back, explaining the changes customers will experience, and detailing purchasing options for annual or extended subscriptions. Continue Reading…

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The important date Windows 7 and 8.1 users should know

whats newWindows 7 and 8.1 users, mark your calendars: A critical support date approaches on July 17, 2018.

After then, only critical security support will be available for devices running Windows 7 or 8.1 on new processor devices (such as Intel’s 6th Gen Skylake), according to a Jan. 15 Microsoft announcement. Microsoft recommends upgrading to Windows 10 in advance of that date in order to protect your organization from security, reliability, and compliance shortfalls. Extended support for hardware with legacy processors will end on Jan. 14, 2020 for Windows 7 and Jan. 10, 2023 for Windows 8.1. Continue Reading…

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Imaging and provisioning is easier with Windows 10. Here’s the story.

Replacing one laptop or tablet is easy enough, right? Sadly, as you might know all too well, it can turn into a multiday process that stunts productivity and extends downtime.

In the past, replacing a laptop meant IT had to physically touch it to upload the latest image. This traditional method of provisioning and imaging just takes too long and is too labor intensive.

Now imagine replacing 1,000 laptops with 1,000 tablets — how do you deploy and manage those, and how can they be better imaged? Continue Reading…

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