Your top 5 questions about Apple deployment, answered

Apple deployment within enterprises is on the rise. Organizations as large as IBM have opened the doors to Macs in their environments, and are experiencing the benefits –improved employee satisfaction and culture, reduced tech support demands, and surprisingly to some, cost savings.

For organizations accustomed to maintaining a Windows environment, switching to Apple devices—whether in part or in full—may be uncharted territory, and it’s not uncommon for questions to arise. With this in mind, SHI recently held a webinar to address how businesses can efficiently deploy Apple products in their IT environment.

The questions we heard during that event are ones we hear often, so we compiled a list and answer them below.  Continue Reading…

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The four quests of mobility: A strategy guide for leveling up your business

Making the leap to a mobile environment can be quite the journey. Some may even call it a quest. Along the way you will encounter obstacles, but they can be overcome with the proper tools, and if all goes to plan, you can level up to an efficient, fully integrated mobile environment.

Much like a video game, you’ll need to achieve goals, defeat bosses, and reap rewards. But it’s dangerous to go alone. You need the proper tools—or power ups—to complete your adventure into the Kingdom of Mobility.

We’ve developed the following strategy guide to get you from where you are now to a mobile environment. Continue Reading…

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What IT can learn from greeting cards

Most greeting cards are basically the same: cookie-cutter messages in standard formats, each looking like the next. They get the job done, but most are one size fits all.

Which is why I recently started using Punkpost, an app that sends personalized, handwritten cards. Even if two cards are the same on the outside, the handwriting adds a unique touch that gets a better reaction than typical greeting cards. Each card is an individual work of art. Continue Reading…

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7 lessons organizations can learn from “Pokemon Go”

pokemon go“Pokemon Go” is a cultural phenomenon, a way to get people outside to explore, and a textbook teaching moment for businesses. Though that last one seems far-fetched, it’s true that the game provides some valuable lessons for IT and the C-suite.

If you’ve somehow avoided it until now, “Pokemon Go” is the location-based augmented reality mobile game that blew up in popularity when it was released in July. The app and its rollout show how organizations big and small can better connect with their employees and customers, and capitalize on all the advantages mobile has to offer. So take heed of these seven lessons from “Pokemon Go.” Continue Reading…

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New iPhone, iPad Pro give businesses true flexibility in selecting Apple products

March 2016 Apple event takeawaysMonday’s Apple event might not have dropped the next bombshell, must-have, industry-changing product, but it certainly showcased some new hardware that will transform businesses. Apple turns 40 on April 1, and its new hardware demonstrates the company’s evolution in its offering to businesses large and small.

The event was wide-ranging, moving from encryption to recycling to CareKit and ResearchKit.

But Apple announcements are all about the hardware. Apple’s new iPhone SE and 9.7-inch iPad Pro both offer new tools for the enterprise, in a move that presents organizations a growing list of more specialized options that fit specific employee roles with fewer compromises. At the same time, Apple is helping admins better support these tools with several MDM features now live in iOS 9.3. Let’s take a look. Continue Reading…

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6 Apple product upgrades that can impact your business

appleApple’s “Hey Siri, Give us a Hint” event on Sept. 9 gave us plenty of ideas about how businesses can use the new lineup of Apple devices. Updated models of the iPad Pro and Apple TV have powerful new features, and iOS 9 Management is a marked improvement for organizations that want control over their devices.

Plenty of news came out of Apple’s event, but here are six products or features that businesses and organizations need to keep on their radar. Continue Reading…

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4 pieces of advice about business intelligence

business intelligenceReturn on investment, gross margin, and labor costs are business metrics that every small business owner and C-suite executive understands. But new technologies have opened access to an exponentially larger number of data points, and business leaders are using this new information to grow sales and attract new customers.

Though the phrase big data has officially entered the business lexicon, some small and medium-sized business leaders may believe using advanced business intelligence (BI) metrics that track shopper preferences and employee productivity is an unachievable task. However, new business intelligence programs can help businesses of all sizes sort through collected data, and identify customer trends and the ebbs and flows of their business.

If you’re interested in what these BI solutions have to offer, there’s plenty to learn about new BI gathering and methods. Here are four pieces of advice for every organization interested in adopting a BI solution. Continue Reading…

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4 things you need to know before using Apple DEP

apple tablet phoneBig business likes Apple — most smartphones and tablets used in the corporate world bear the Apple logo (72 percent and 90 percent respectively). But deploying hundreds or thousands of those mobile devices can be a logistical headache for any IT department.

Throughout the last few months, I’ve helped numerous organizations solve this problem by tapping Apple’s Device Enrollment Program (DEP), a specific method of gatekeeping Apple’s mobile and tablet devices. Each DEP rollout reinforces four thoughts in my mind, lessons I’ve learned along the way that can benefit every company considering a DEP deployment. Take a look. Continue Reading…

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