3 questions that reveal if an MSP is right for you

Back when managed service providers (MSPs) competed on price, choosing the best option was fairly simple – it was all economics.

But now many organizations are looking for more. Price has taken a back seat to customer service and the overall support model. Companies want an MSP that can become a strategic partner, one they can go to for advice, forecasting, and help with initiatives, goals, and objectives.

That choice is only made harder by the industry’s impressive growth, which has brought a number of new market entrants. By at least one estimate of the global market, MSPs are expected to take in $230 billion each year by 2020. That’s a projected 10 percent growth rate.

If your company is planning on partnering with an MSP, finding the right one is as much about choosing a long-term ally as it is finding one for your current needs. It’s a good idea to cast a wide net in your search, and to go slow when choosing a provider. Continue Reading…

Tags: ,