Microsoft User CAL pricing is changing. Here’s what you need to know.

Microsoft User CAL ChangesIn December 2012, Microsoft increased the cost of the User Client Access License (CAL) by 15 percent. Here on the SHI blog, we discussed the evolving nature of how organizations were accessing devices, both on premises and in the cloud, and Microsoft’s need to address this shift through an increase in the cost of User CALs.

Flash forward to 2015: Microsoft has announced an additional change in the cost of the User CAL licensing model. The decision behind the increase can be attributed to multiple factors, including increased adoption of multiple devices by information workers, and the subsequent ease of license management of User CALs versus Device CALs in multi-device scenarios. So we’re back on the blog to help you understand what this price adjustment means, and what some of your options are. (more…)

The 3 most common questions we hear about Office 365 deployment

Office 365 DeploymentYour organization has purchased Office 365 (O365). Now what?

If you’re tasked with deploying O365 and are unsure what to do next, you’re not alone. From uncertainty about which workloads to move, to a lack of technical expertise, many IT professionals we’ve spoken with have run into roadblocks in the way of completing an O365 migration. And pressure from the C-suite to move to the cloud doesn’t help.

Based on our recent conversations, we put together a list of the three most common questions we’re asked about O365 deployments. In addition, we’ll be conducting a free webinar to demystify the process and delve into the core technical components of a deployment. Take a look at the questions below and sign up for one of the webinars to kickstart your O365 deployment.

We bought O365, but how can we deploy it? How do we best consume the service?

It’s common for organizations to have under-deployed O365 assets – they just don’t know the best way to make use of their new services or conduct the deployment. Some companies, because they question the security of the cloud or simply hesitate to enact such a drastic change, simply sit on assets they’ve bought.

An O365 deployment can be accomplished either by an organization’s own IT department or with the help of a Microsoft partner that can help “turn on the lights” for your O365. When you consider your deployment options, investigate Microsoft incentive programs that help offset the costs of deployment.

With Microsoft set to offer new incentives in the coming months – details of the next incentive round will likely be announced in June – organizations that start planning now will be better prepared to qualify for them. These plans will provide a roadmap that can help you or a partner actually conduct the deployment.

What workloads should we move to the cloud?

While executives are pushing their organizations into the cloud, IT departments have to worry about the nuts and bolts: In the cloud, which workloads can be effectively run and which information can be properly stored?

The most common O365 workload we see moved over to the cloud is Exchange, followed by Lync and SharePoint. Lync is actually fairly easy to deploy in the cloud for organizations that run it on premises already. These are the most common workloads, but all Office products – Word, PowerPoint, Excel, Publisher, Access, and OneNote – are available through certain O365 licensing.

What skills and tools do we need to deploy all the necessary workloads?

A full O365 deployment is a daunting task simply because many organizations lack the tools or technical expertise required. Even planning a deployment can be overwhelming, and many IT professionals realize they need help in both the planning and the migration. Deploying from old infrastructure and servers (like soon-to-be-retired Windows Server 2003 components) presents its own set of difficult challenges that can stifle progress.

For some organizations, a lack of manpower in the IT department or the preliminary cost of a deployment are hurdles they cannot overcome. So when organizations rely on a Microsoft partner to help with deployment, they receive a new level of technical knowledge and different processes that help vault them past these common issues.

How to get your O365 cloud deployment off the ground

Once you have the basics down — whether you want to deploy yourself or with a partner, what you plan to deploy, and what resources you need — it’s time to take a closer look at the technical requirements. In our O365 webinar, we’ll look at everything from the core components of O365 to identity management to migrations of Exchange, SharePoint, and Lync.

If you’re a corporation, education institution, Texas education institutiongovernment agency, or Texas government agency that needs help deploying your O365 services or even figuring out how your organization can best take advantage of the service, register today to secure your spot in the webinar, and feel free to leave a comment below with any questions.

3 simple ways to take control of your Oracle licensing

three checksIt’s a simple fact: Software licensing is difficult to understand and manage. Even the savviest IT professional can struggle to comprehend certain complex language and terms in licensing agreements from the major software manufacturers. For example, companies report they often have difficulty understanding and complying with Oracle’s licensing rules, particularly when it comes to virtualization conflicts and upgrades that require additional licenses.

Case in point, one organization received a bill for millions of dollars, due in 30 days, after an audit revealed that the company was inadvertently virtualizing much of its infrastructure without the proper licensing. The organization brought on SHI, which eventually helped reduce the total cost owed by 90 percent, but this experience shows how ignorance of licensing can result in major costs.

Here are three common Oracle licensing challenges IT staffs are faced with, and three solutions that can alleviate those headaches and diminish the chances of an audit. (more…)

Adobe bolsters mobile workforce capabilities with Acrobat DC

too-much-paperA recent study by IDC found that more than 80 percent of document work is still not digital, with documents being printed often, especially when signatures are required. For today’s increasingly mobile workforce, the need to print documents can hamper business productivity.

In a move that aims to eliminate the hardships of working with digital documents and the need for paper, Adobe is introducing new software that makes it easier to handle important documents in the office, at home, or on the road. Working with PDFs has never been easier.

Adobe Document Cloud (DC) is a new cloud-based management hub that organizations can employ to create, review, approve, store, sign, and track documents. Acrobat DC offers dozens of new features for managing and working in PDFs that allow workers to create and manage documents from anywhere — a new touch-screen interface, digital editing functionality, e-signature capabilities, and more. (more…)

The ultimate guide to Microsoft SQL Server licensing

MazeMicrosoft’s grant program for SQL licensing expires on April 1, 2015. If you haven’t taken advantage of the grant’s offer of free per-core licensing, it’s time to determine if you’re eligible and act.

This offer and deadline are just one piece of a larger update to the way organizations license Microsoft SQL Server. While the new rules were enacted with the release of SQL Server 2012, many organizations are still trying to understand what these changes mean for them.

To help you better understand these agreements, we’ve written a primer explaining the main ways SQL is licensed, and the many other factors you have to consider when determining your licensing requirements. (more…)

Act now before you miss this Microsoft SQL licensing grant

hourglassIf you run Microsoft’s SQL Server, mark April 1, 2015 on your calendar – it could save your organization thousands of dollars.

That’s because April 1 is the deadline for Microsoft’s processor-to-core conversion grant. You might recall that Microsoft updated its licensing policies along with the release of SQL Server 2012. These rules changed the way servers were licensed, shifting from processor-based licensing to licensing the physical core. Now, in order to run SQL 2014, customers with an Enterprise Agreement (EA) must true up their per-core licensing, and doing so before April 1 will grant them blocks of free licenses.

As part of Microsoft’s extended grant incentive, customers that true up their licensing before April 1, 2015 will receive SQL per-core licensing grants for actual cores in use. Organizations that wait to complete this process until after April 1 will receive the minimum grant for only four cores per processor, leaving organizations to cover the rest. (more…)

What education customers must know about Adobe’s licensing changes

Adobe Creative CloudAdobe Creative Cloud burst onto the market in 2012 as an easy way for customers to keep Photoshop, Illustrator, InDesign, and other applications up to date and accessible from anywhere. Over the last few years, subscription-based licensing has been the focus for many manufacturers, and Adobe has become an industry leader with more than 3 million Creative Cloud subscribers. In that time, Creative Cloud has replaced other licensing options for certain customers, and it’s about to become the exclusive source for the Creative Suite updates across all market segments.

Education customers should take note: On Feb. 28, 2015, Adobe will no longer offer Creative Suite 6 (CS6) through the Cumulative Licensing Program (CLP) or Transitional Licensing Program (TLP), with the expectation that customers will move to Creative Cloud.

CS6 was removed from commercial and government buying programs almost a year ago, compelling customers to purchase Adobe’s Creative Suite solely as an annual subscription through its Value Incentive Program (VIP). Adobe is now extending this change to education customers. Here’s what schools and universities need to know. (more…)

5 things to know about Microsoft’s free Windows 10 upgrade offer

UpgradeMicrosoft’s highly anticipated Windows 10 operating system is sounding even better than many expected. When Microsoft presented a deep look at Windows 10 on Jan. 21, it offered customers an added incentive to jump to its newest offering: The company revealed it will offer free upgrades to Windows 10 for qualified new or existing Windows 7, Windows 8.1, or Windows Phone 8.1 devices. For customers who have not yet upgraded to Windows 8.1 from XP or Vista, this provides an excellent opportunity to maximize value, and to modernize their legacy OSes.

Microsoft’s Windows 10 demo and incentive announcement generated a lot of buzz, but also many questions. I’ve detailed five key insights you should be aware of regarding the Windows 10 news, and how it relates to your volume licensing agreements: (more…)

How Autodesk’s licensing change will affect you

ArtistComputerTabletThe subscription licensing model is here to stay, it appears. Microsoft and Adobe are two of the biggest recent examples of IT leaders moving toward subscription licensing, and now Autodesk has joined the fold. In order to simplify its offering and in recognition of the fact that most of its customers are on subscription, Autodesk has adjusted its software upgrade policy for certain licensed customers.

Starting Feb. 1, 2015, Autodesk will no longer offer its upgrade program for customers that own a perpetual license to a previous version of its software. Future editions of the company’s product suite will be available through the purchase of a new perpetual license for the current version, or as a Maintenance Subscription or Desktop Subscription benefit. All Autodesk products sold with perpetual licensing are covered by this policy change except for Creative Finishing products.

Who will the new policy affect? (more…)

Here’s what our readers considered a top IT priority in 2014

People around tableLooking back on 2014, it’s clear to us that IT asset management (ITAM), and more specifically software licensing, was a top priority for many organizations.

We published 93 posts in 2014, and eight of the 10 most-read articles explored various licensing changes from partners like Microsoft, Adobe, and Apple.

We’re not surprised. Software licensing is complicated, and the seemingly constant adjustments made during multi-year contracts make asset management that much more difficult. Because avoiding an audit is much more fun than responding to one, IT professionals must educate themselves on licensing changes, and how software licensing evolves over time.   (more…)