6 software license terms to consider before moving to the cloud

Some 95 percent of IT professionals have taken to the cloud, according to a recent survey. And if you’re one of them, you might want to check your licensing – you could be breaking your contract.

Many organizations aren’t aware that their existing software license terms may include obstacles to migrating applications to a public cloud. If you’re considering a move, be careful with what you transition—your intentions may not line up with what’s allowed by your contract. The older the agreement, the more likely it will lack clarity on the subject; however, newer agreements can be just as vague. (more…)

How to negotiate a better software audit clause

Many customers report that the number of software audits requested by publishers has risen dramatically over the past several years.

At best, this proves inconvenient for customers that have to allot valuable time and resources to manage the audit. At worst, organizations face steep financial penalties if unintentional license deficits are discovered.

Perhaps the best means of protecting your company from the risks of software audits is negotiating sufficient protections in your software license agreements when initiating your relationships with publishers. By getting down on paper the terms of any future audits, you mitigate many of their potential risks. (more…)

Not your father’s antivirus: How new malware detection gives IT a leg up in cybersecurity

IT security is a fundamentally uneven playing field: You have to win every day, but attackers have to win just once. Cyber criminals spend mere pennies compared to the huge investments that organizations make on network defenses, specialized security and compliance systems, and employee education. And IT is always chasing a new target – yesterday’s biggest risk was a Trojan horse, today’s threat is ransomware, but tomorrow’s threat is unknown.

Even IT’s best methods – whitelisting, quarantining, and sandboxing – still can’t prevent the majority of attacks, and they often disrupt employee productivity or increase the burden on IT. So is there a way to prevent malware, like ransomware, even if it’s never been seen before? And can you do so without impacting user productivity? The short answer is yes. Here’s how. (more…)

Adobe gives Creative Cloud for enterprise the VIP treatment. Here’s what it means for you.

whats newAdobe’s Creative Cloud for enterprise suite can now be licensed through a Value Incentive Plan (VIP) Agreement. Translation: Organizations are no longer required to license Creative Cloud for enterprise solely through an Enterprise Term License Agreement.

Creative Cloud for enterprise gives users some of the industry’s most powerful creative apps across desktops and mobile devices. This suite allows users to share assets across apps and teams, accelerate the design process, and manage the enterprise to work securely.

You might be asking yourself, “Does this affect me?” Let us explain what this option means and how you can capitalize on Adobe’s latest subscription licensing option. (more…)

3 health care IT trends that could shape your next technology purchase

healthcare securityHealth care is in the midst of unprecedented change. The rollout of the Affordable Care Act, the shift to electronic medical records (EMR), and the country’s increased focus on wellness have shaken up the industry, leading to more accessibility for patients, widespread data sharing, and greater dependency on cloud technology.

Yet health care continues to be one of the most outdated industries when it comes to IT, making it difficult for health care IT managers and directors to find the best technology for their needs.

There’s already been a shift from buying to leasing, as the rate of technology innovation leads to more turnover. What other trends can you expect to play a role in your next technology investment? Here are three of the biggest concerns to think about before your next health care IT purchase. (more…)

Will these product and licensing changes from Microsoft affect you?

what you need to knowYou probably heard Microsoft is buying LinkedIn. But have you heard about MPSA’s evolution and the licensing changes for Windows Server 2016 and Office 365 (O365)?

Microsoft announced a handful of adjustments to select current licensing models, as well as new suites of products, over the past several weeks. Understanding these changes will help organizations effectively plan for upcoming renewals and/or new IT initiatives.

Let’s run down the latest Microsoft changes. (more…)

5 reasons you’re likely to get audited

auditThere’s no way around it – your organization will face a software audit at some point. A few years ago, Gartner found that 65 percent of organizations were audited by at least one publisher in the previous year, and there’s no reason to believe that figure has decreased.

Organizations, especially enterprises, deal with thousands of licenses from dozens of publishers, with millions of dollars in fines, fees, and penalties at stake if an audit finds an organization under-licensed. (more…)

The clock is ticking: Are you ready for Microsoft’s Volume Licensing transformation?

Microsoft licensing changesWith only two months left in Microsoft’s Fiscal Year ending June 30, you’re probably wondering why I’m writing a blog post now on Microsoft’s Volume Licensing (VL) transformation. Change is constant in Microsoft licensing, so a firm understanding of Microsoft’s plans to transform its VL models and platforms will be integral to your current and future decision-making process on the acquisition and consumption of software and services.

Let’s dissect the three changes that will have an immediate impact on how commercial organizations acquire Microsoft products moving forward. (more…)

Are you falling prey to these 2 mobile myths?

Mobile app development Whether it stems from the dream of an app that doubles consumer engagement with your brand or a sales force in need of a new tool, organizations see the opportunity a mobile application holds, and they sprint toward it. More often than not, however, they trip up and follow the wrong, dark path that leads to cost overruns, lost productivity, or mobile apps that simply don’t meet user needs.

Why is that?

Often, it comes down to two major misconceptions many organizations — including many Fortune 1000 companies — have about mobile app development:

  1. The “check box” mentality
  2. The belief that organizations can attack new problems with old strengths

By breaking down these two fallacies, we can figure out how organizations can reinvent their line of thinking to develop apps that people actually want to use, and that positively impact their top and bottom lines.

Misconception #1: Organizations just need to check items off a list: When defining digital strategy, companies often start with a list of what they want — which typically includes a mobile app. These organizations then assemble working groups to discuss the potential of a new app, eventually making another list with assumptions on what that app will need (a login screen, a beautiful user interface, etc.) From there, they believe that all they must do to succeed is to check each box.

However, these organizations often come up short because their big dreams and checklists miss what’s most important: the hard details and data on what users want. As a result, the app they develop is neither great nor terrible because it’s an app thought up in board rooms and not tested in a real-life setting. To avoid this pitfall, you must start by researching, understanding, and designing for your end users, getting their feedback and input throughout every stage of the process.

Misconception #2: Organizations can attack new problems with old strengths: The old adage is generals fight old wars, and organizations are no different. When organizations decide to start app development, they think logically, and assign employees with web-development skills to a new mobile taskforce charged with creating an app across all platforms.

But you shouldn’t try to create a one-size-fits-all application. When you create a web app, you develop on one platform and maintain one project, but you don’t provide the experience users expect because it doesn’t work great on any one device. A web app is a shack; it may appear to be a good investment, because the upfront cost is cheaper, but users won’t like it and won’t use it. In fact, Mark Zuckerberg said Facebook’s biggest mistake was building a web-based app and not developing a native app sooner.

The problem is that these web apps are built by web experts, not mobile engineers, and the all-in-one app is usually a buffet of tools with features that are just OK. Think of it this way: None of the world’s great restaurants are buffets. App development for iOS requires a certain set of skills, and Android requires another, and they’re both different from Blackberry and Windows.

The market says the answer is a native app — castles that are specifically designed for a unique platform. These native apps are built by experts specializing in a particular ecosystem, and always perform better than one-size-fits-all web apps. When you create castles, you take the time and energy to develop native apps on each device, maintaining several projects but ultimately providing your users with the experience they expect and enjoy.

The lessons of science class will help

Organizations that believe these two misconceptions succeed in simplifying the value chain, but they also alienate users; those consumers want an app that works and is designed well, and they don’t care what’s easiest for you. Many organizations avoid overspending on app development, only to create apps that aren’t used and are ultimately a waste of time and money.

Instead of falling into those traps, readjust your thinking twofold: through experimentation and focusing on building skills and teams. When organizations take action to capitalize on opportunities (a business strength) and remedy gaps (hiring specialized mobile app developers) they can develop truly useful mobile apps.

Fix #1: Experiment to see what works: Don’t wait until your app is complete to see if you guessed right on what will make your app successful. Start experimenting now, during your planning and design cycle. It’s the only way to determine what users will like. Increasing time spent in the design phase will save you time and money in the long run, because you’ll have the information you need to avoid costly mistakes later.

To better understand your users, invest in bringing a user experience researcher onto your team or hiring a UX researcher consultant. Let the user research guide your design, and continue to get feedback throughout the design phase with user testing. This is a fantastic time to conduct numerous small experiments over a short period and build an app based on your proven or failed hypotheses. These mini science projects could be just a few weeks long and focus on one part of an app. This process creates an agile environment that allows your designers to pivot as you can gain new information about user preferences and learn how to better serve your customers.

Fix #2: Diversify your app development: A single development team won’t cut it. You need experts in iOS, Android, Windows, and any other ecosystem your audience plays in. That might sound like a tall order, but you can achieve this by building up teams and skills within your organization.

For example, create a three-person team for the iOS app: two experts in iOS app development, and another programmer learning iOS development. By creating small teams like this, organizations can develop an app faster while also expanding their skills and mobile capabilities.

Use a slingshot to get app development moving

So where do organizations begin? One option is using a third party to act as a slingshot to move past the check box syndrome and encourage them to begin experimenting and building their mobile teams. This third-party company works with IT and other business leaders to spur development by accelerating the user research, decision-making, and early prepping process, and by filling in skills gaps while the company recruits and trains new hires. In other words, these outside parties enable business leaders to act fast and encourage learning through testing and failing earlier rather than later. Once this catalyst is put in place, the organization can focus its energy on continued iterative testing and app development.

When organizations strip away these misconceptions and get serious with an environment of skill building and testing different hypotheses, they can leverage mobile technology in ways that aren’t possible with web-based tools, creating delightful customer interactions and entirely transformative employee workflows.

What challenges are holding back your mobile strategy? Leave us a comment below.

About the author

Michael Sikorsky of Robots and PencilsMichael Sikorsky (@mjsikorsky) is the CEO and co-founder of Robots and Pencils, a mobile strategy and app development company. Launched in 2009, Robots and Pencils has since created more than 250 apps used by 77 million people worldwide and was named the 34th fastest growing technology company in North America by Deloitte.

5 ways to strengthen your Office 365 security

Office 365 securityOffice 365 (O365) ups the ante of productivity, giving users the power to work from anywhere. Whether with Word, Exchange, SharePoint, or Skype for Business, Microsoft’s O365 suite allows users to access sensitive data remotely without a VPN. In the era of Bring Your Own Device and vanishing perimeters, that flexibility and ease of use is a big boost to productivity.

But that “always on” mentality can be problematic for IT, as sensitive data can be exposed if IT or users don’t follow the right protocols. Convenience shouldn’t come at the cost of security for your organization.

Luckily, there are some easy steps IT can take to tighten up O365 security without limiting productivity. Here are five ways you can improve your organization’s security posture while giving users the O365 functionality they need.