Heather Sheridan

Senior Manager, Licensing Project Management

Heather Sheridan, SHIHeather Sheridan has worked for SHI for nearly 15 years, and currently serves as Senior Manager, Licensing Project Management in SHI’s Software and Licensing department. Her areas of expertise include licensing operations, business analysis, and Next Generation Volume Licensing (NGVL). She works on a variety of assignments ranging from managing NGVL projects to redesigning SharePoint team sites for better usability to creating specifications for system changes and then helping developers understand and implement them. Heather is a Microsoft Certified Professional (MCP).

Email her at Heather_Sheridan@SHI.com.

3 key takeaways from the latest update to Microsoft’s MPSA

update to MPSAMicrosoft is weaving Software Assurance (SA) into its Microsoft Products and Services Agreement (MPSA), effective Sept. 1. This is one of several changes rolled out for MPSA that shed light on Microsoft’s direction for the program and make MPSA more attractive.

The addition of SA comes on the heels of Microsoft’s announcement that it’s retiring its Select Plus program, making MSPA a viable alternative for Select Plus now that it includes SA.

To put it simply, MPSA makes it easier for businesses of all sizes to understand the terms and conditions of their agreement, purchase new products, and receive Microsoft support. The addition of SA now allows for upgrades and support under these licenses as well.

Here’s what current and future customers need to know about the addition of SA to MPSA: (more…)

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Microsoft’s volume licensing transformation: Here’s everything you need to know about MPSA

Late last year, Richard Smith, GM at Microsoft Worldwide Licensing & Pricing, revealed it would be introducing a “next-generation approach to commercial licensing” to provide customers a more flexible and simplified purchasing experience across all solutions. Dubbed by Microsoft as Next Generation of Volume Licensing (NGVL) or transformation of volume licensing, the initiative takes a multi-phased approach, which began and will continue to be driven by feedback from the different licensing communities–partners, customers, and Microsoft field.

NGVL then entered the pilot phase, for which SHI was proud to be one of the handful of participating partners across the globe. On Dec. 1, 2013 the initiative reached its current phase, a controlled, but broader, launch. This current phase is not the final product. We will likely see the transformation continue for some time to come.

Today’s offering, the Microsoft Products and Services Agreement (MPSA), is simple but clearly displays the three primary tenets of the transformation. (more…)

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