Hector Ibarraran

Apple Solutions Specialist

Hector Ibarraran, Apple Solutions Specialist, SHI International Hector Ibarraran is an Apple Solutions Specialist and architect on SHI’s Mobility team. He provides technical support to SHI’s sales teams, and facilitates large technology deployments by helping enterprise and SMB customers find the perfect solution to meet their business needs.

Hector has worked for Apple and Luth Research. He holds a Master of Science in management information systems, computer science, and media systems, and has earned several technical certifications including:

  • Apple Certified Associate – Mac Management 10.10
  • Apple Certified Associate – Mac Integration 10.10
  • Apple Certified Technical Coordinator (ACTC) 10.10

Connect with Hector on LinkedIn.

Your top 5 questions about Apple deployment, answered

Apple deployment within enterprises is on the rise. Organizations as large as IBM have opened the doors to Macs in their environments, and are experiencing the benefits –improved employee satisfaction and culture, reduced tech support demands, and surprisingly to some, cost savings.

For organizations accustomed to maintaining a Windows environment, switching to Apple devices—whether in part or in full—may be uncharted territory, and it’s not uncommon for questions to arise. With this in mind, SHI recently held a webinar to address how businesses can efficiently deploy Apple products in their IT environment.

The questions we heard during that event are ones we hear often, so we compiled a list and answer them below.  (more…)

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The four quests of mobility: A strategy guide for leveling up your business

Making the leap to a mobile environment can be quite the journey. Some may even call it a quest. Along the way you will encounter obstacles, but they can be overcome with the proper tools, and if all goes to plan, you can level up to an efficient, fully integrated mobile environment.

Much like a video game, you’ll need to achieve goals, defeat bosses, and reap rewards. But it’s dangerous to go alone. You need the proper tools—or power ups—to complete your adventure into the Kingdom of Mobility.

We’ve developed the following strategy guide to get you from where you are now to a mobile environment. (more…)

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What IT can learn from greeting cards

Most greeting cards are basically the same: cookie-cutter messages in standard formats, each looking like the next. They get the job done, but most are one size fits all.

Which is why I recently started using Punkpost, an app that sends personalized, handwritten cards. Even if two cards are the same on the outside, the handwriting adds a unique touch that gets a better reaction than typical greeting cards. Each card is an individual work of art. (more…)

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If you’ve somehow avoided it until now, “Pokemon Go” is the location-based augmented reality mobile game that blew up in popularity when it was released in July. The app and its rollout show how organizations big and small can better connect with their employees and customers, and capitalize on all the advantages mobile has to offer. So take heed of these seven lessons from “Pokemon Go.” (more…)

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New iPhone, iPad Pro give businesses true flexibility in selecting Apple products

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The event was wide-ranging, moving from encryption to recycling to CareKit and ResearchKit.

But Apple announcements are all about the hardware. Apple’s new iPhone SE and 9.7-inch iPad Pro both offer new tools for the enterprise, in a move that presents organizations a growing list of more specialized options that fit specific employee roles with fewer compromises. At the same time, Apple is helping admins better support these tools with several MDM features now live in iOS 9.3. Let’s take a look. (more…)

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Plenty of news came out of Apple’s event, but here are six products or features that businesses and organizations need to keep on their radar. (more…)

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Though the phrase big data has officially entered the business lexicon, some small and medium-sized business leaders may believe using advanced business intelligence (BI) metrics that track shopper preferences and employee productivity is an unachievable task. However, new business intelligence programs can help businesses of all sizes sort through collected data, and identify customer trends and the ebbs and flows of their business.

If you’re interested in what these BI solutions have to offer, there’s plenty to learn about new BI gathering and methods. Here are four pieces of advice for every organization interested in adopting a BI solution. (more…)

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