Hector Ibarraran

Apple Solutions Specialist

Hector Ibarraran, Apple Solutions Specialist, SHI International Hector Ibarraran is an Apple Solutions Specialist and architect on SHI’s Mobility team. He provides technical support to SHI’s sales teams, and facilitates large technology deployments by helping enterprise and SMB customers find the perfect solution to meet their business needs.

Hector has worked for Apple and Luth Research. He holds a Master of Science in management information systems, computer science, and media systems, and has earned several technical certifications including:

  • Apple Certified Associate – Mac Management 10.10
  • Apple Certified Associate – Mac Integration 10.10
  • Apple Certified Technical Coordinator (ACTC) 10.10

Connect with Hector on LinkedIn.

What IT can learn from greeting cards

Most greeting cards are basically the same: cookie-cutter messages in standard formats, each looking like the next. They get the job done, but most are one size fits all.

Which is why I recently started using Punkpost, an app that sends personalized, handwritten cards. Even if two cards are the same on the outside, the handwriting adds a unique touch that gets a better reaction than typical greeting cards. Each card is an individual work of art. (more…)

7 lessons organizations can learn from “Pokemon Go”

pokemon go“Pokemon Go” is a cultural phenomenon, a way to get people outside to explore, and a textbook teaching moment for businesses. Though that last one seems far-fetched, it’s true that the game provides some valuable lessons for IT and the C-suite.

If you’ve somehow avoided it until now, “Pokemon Go” is the location-based augmented reality mobile game that blew up in popularity when it was released in July. The app and its rollout show how organizations big and small can better connect with their employees and customers, and capitalize on all the advantages mobile has to offer. So take heed of these seven lessons from “Pokemon Go.” (more…)

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New iPhone, iPad Pro give businesses true flexibility in selecting Apple products

March 2016 Apple event takeawaysMonday’s Apple event might not have dropped the next bombshell, must-have, industry-changing product, but it certainly showcased some new hardware that will transform businesses. Apple turns 40 on April 1, and its new hardware demonstrates the company’s evolution in its offering to businesses large and small.

The event was wide-ranging, moving from encryption to recycling to CareKit and ResearchKit.

But Apple announcements are all about the hardware. Apple’s new iPhone SE and 9.7-inch iPad Pro both offer new tools for the enterprise, in a move that presents organizations a growing list of more specialized options that fit specific employee roles with fewer compromises. At the same time, Apple is helping admins better support these tools with several MDM features now live in iOS 9.3. Let’s take a look. (more…)

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Announcing complete mobility solutions, from SHI Mobility Services Today marks the official launch of SHI Mobility Services. I say "official" because much of SHI Mobility Services is based on work we've been doing for...
2016 IT preview: What we’re expecting from the biggest players in tech Will 2016 be the year we see the next industry-changing technology? Even if the next big thing doesn’t come, plenty of new products, improvements, and...
Mobile device management at the application layer In this era of tech-savvy business people using their personal devices to work, employees are concerned that if they lose their device -- or if it's s...

6 Apple product upgrades that can impact your business

appleApple’s “Hey Siri, Give us a Hint” event on Sept. 9 gave us plenty of ideas about how businesses can use the new lineup of Apple devices. Updated models of the iPad Pro and Apple TV have powerful new features, and iOS 9 Management is a marked improvement for organizations that want control over their devices.

Plenty of news came out of Apple’s event, but here are six products or features that businesses and organizations need to keep on their radar. (more…)

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Here’s how to take advantage of the Apple-Cisco partnership We’ve been anxiously awaiting the fruits of the Apple-Cisco partnership and now we finally have the details. Apple and Cisco have integrated their ...

4 pieces of advice about business intelligence

business intelligenceReturn on investment, gross margin, and labor costs are business metrics that every small business owner and C-suite executive understands. But new technologies have opened access to an exponentially larger number of data points, and business leaders are using this new information to grow sales and attract new customers.

Though the phrase big data has officially entered the business lexicon, some small and medium-sized business leaders may believe using advanced business intelligence (BI) metrics that track shopper preferences and employee productivity is an unachievable task. However, new business intelligence programs can help businesses of all sizes sort through collected data, and identify customer trends and the ebbs and flows of their business.

If you’re interested in what these BI solutions have to offer, there’s plenty to learn about new BI gathering and methods. Here are four pieces of advice for every organization interested in adopting a BI solution. (more…)

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The playbook to stopping dark data Lurking in every data center is an unseen enemy: dark data. This unstructured data causes surging storage costs and exposes organizations to a variety...
Here’s why unstructured data is putting your organization at risk Big data seduces us with potential. Industries from retail to health care collect untold terabytes of data in hopes of finding correlations and connec...
Why your big data collection is failing The world’s enterprise data is doubling every two years, but for most organizations, it isn’t doing much good. One in three businesses relies on incom...

4 things you need to know before using Apple DEP

apple tablet phoneBig business likes Apple — most smartphones and tablets used in the corporate world bear the Apple logo (72 percent and 90 percent respectively). But deploying hundreds or thousands of those mobile devices can be a logistical headache for any IT department.

Throughout the last few months, I’ve helped numerous organizations solve this problem by tapping Apple’s Device Enrollment Program (DEP), a specific method of gatekeeping Apple’s mobile and tablet devices. Each DEP rollout reinforces four thoughts in my mind, lessons I’ve learned along the way that can benefit every company considering a DEP deployment. Take a look. (more…)

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What the Apple Watch and wearable tech mean for IT staff (Hint: BYOW) One million devices. That’s the estimate for how many Apple Watches were pre-ordered on the first day of pre-sale. This may sound like a large number,...
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