Lessons learned from a year in the SHI Cloud: Keeping it simple and paying attention to the details

In my last post, I talked about how networking from the bottom up helped us reach success when we built the SHI Cloud. In the second part of our “Lessons Learned” series, I want to stress the importance of simplicity and attention to detail. Lesson #2: Keep it simple Customers want the SHI Cloud to…

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What’s new in Windows Server 2012 and why does it matter?

The excitement about Windows 8 and Windows Server 2012 is definitely hitting the marketplace, because last month I found myself fielding a ton of questions on both. When it came to Windows Server 2012 customers were concerned about the order in which they should perform their updates, the effect it will have on their existing…

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Windows 8 shows us the next generation of Microsoft

Microsoft plans to release the next full version of its desktop OS, Windows 8, later this fall. On the heels of this announcement last month, I took to the SHI Blog to outline the 4 most important ways customers can prepare for a smooth update process. Now, with the release date fast approaching (in fact, Microsoft…

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11 things SHI’s customers want to know about the future of SHI

SHI is not a publicly traded company, so we’re under no requirement to share the details of our inner workings. But we know those things are important to our customers, and as a result, we’ve always strived to be transparent. Plus, we really don’t have anything “juicy” to hide. But part of that transparency isn’t…

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How SHI manages printing services in the office and on the go

Pity the lowly printer! No one thinks about it until it stops printing, and then everyone goes ballistic. It seems pretty simple to the average user — he clicks print and the paper comes out. Well, printing is actually an integral part of an IT organization’s infrastructure, and is becoming more complex each year. Printing…

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New SHI Cloud Briefing Center makes cloud computing cool

Remember when the future was cool? Well, it is again. Between 2011 and 2014, the worldwide cloud market is estimated to grow 126.5 percent. This growth will be driven, in part, by 122 percent growth in Infrastructure-as-a-Service. These predictions and, perhaps more compellingly, the recent rate of adoption of IaaS and other cloud solutions make…

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Top 4 questions customers are asking about the migration to Windows Server 2012

In my last post, I went over how those planning to switch to Windows 8 can best prepare for the conversion. However, in addition to Windows 8, Microsoft will also be gearing up to release Windows Server 2012. My prediction is that (assuming the server is clear of any last-minute bugs), the two will be…

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Putting a bow on Cloud Expo

We wrapped up our participation in the 10th International Cloud Expo in New York last week, and we’ve got a lot to share about it. First, we were featured in a story in SearchCloudProvider that discusses the emerging opportunity of big data cloud analytics in the midmarket. Henry Fastert, our Chief Technologist, expressed his opinion to…

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SHI’s customers shape the product: The financial features of the SHI Cloud

In my last post, I shared how our customers are contributing to our improvements of the SHI Cloud. SHI has put a process in place that ensures that every single customer that comes into our cloud gets one-on-one attention with us regarding what they want to achieve, what the SHI Cloud can and cannot support,…

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