Here’s how to capitalize on iOS 9’s best new feature

devicesWhen Apple introduced iOS 9 in September, an unheralded but significant feature was included: the ability to assign apps to unique device identifiers rather than specific Apple IDs. This functionality allows companies to distribute apps to individual devices with little to no intervention on behalf of the end user.

Previously an absolute requirement of nearly any deployment, the Apple ID was doubly important since nearly every Mobile Device Management solution (MDM) requires an “agent.” Once downloaded from the App Store, agents patrol for common security breaches, such as “jailbreaking” devices, and allow devices to be found on a map through geolocation; without an agent, these imperative abilities are nonexistent. Continue Reading…

Tags: , ,

What the Apple Cisco partnership means to you

partnershipWhat happens when two tech giants come together? A new era of networking and integration.

On Aug. 31, 2015, Tim Cook and John Chambers, the respective CEOs of Apple and Cisco, announced a partnership that creates a fast lane for iOS business users by optimizing Cisco networks for iOS devices and apps.

“iOS is the world’s best mobile platform, and nearly every Fortune 500 and Global 500 company today has put iOS at the center of their mobile strategy,” said Cook. “iPhone and iPad have become essential tools for the modern workforce and are changing the way work gets done. Together with Cisco, we believe we can give businesses the tools to maximize the potential of iOS and help employees become even more productive using the devices they already love.”

Before the digital ink was dry, questions about the partnership’s ramifications were being asked in IT departments around the world. What does the partnership mean to customers? What implications does it have on the broader market? How will other ecosystem partners be affected? Continue Reading…

Tags: , , ,

6 Apple product upgrades that can impact your business

appleApple’s “Hey Siri, Give us a Hint” event on Sept. 9 gave us plenty of ideas about how businesses can use the new lineup of Apple devices. Updated models of the iPad Pro and Apple TV have powerful new features, and iOS 9 Management is a marked improvement for organizations that want control over their devices.

Plenty of news came out of Apple’s event, but here are six products or features that businesses and organizations need to keep on their radar. Continue Reading…

Tags: , ,

4 things you need to know before using Apple DEP

apple tablet phoneBig business likes Apple — most smartphones and tablets used in the corporate world bear the Apple logo (72 percent and 90 percent respectively). But deploying hundreds or thousands of those mobile devices can be a logistical headache for any IT department.

Throughout the last few months, I’ve helped numerous organizations solve this problem by tapping Apple’s Device Enrollment Program (DEP), a specific method of gatekeeping Apple’s mobile and tablet devices. Each DEP rollout reinforces four thoughts in my mind, lessons I’ve learned along the way that can benefit every company considering a DEP deployment. Take a look. Continue Reading…

Tags: , , , , ,

A new option for organizations considering Apple’s Device Enrollment Program

Apple Device Enrollment ProgramIt’s the beginning of a new year, and organizations are rolling out new IT initiatives and goals for the next 12 months. If that means a migration to iPads or iPhones or a refresh of your current Apple devices, you have a new option on the table to quickly and efficiently deploy them under an MDM solution.

Apple now allows select third-party resellers to offer Device Enrollment Program (DEP) to their business customers, giving organizations new options for device deployment and management. Organizations can now receive the benefits of DEP, including full hardware set up and configuration, software installation, and support, without going through Apple.

After enrolling in DEP with assistance from a third party, commercial organizations can more easily set up and deploy devices and guarantee the proper safety protocols are in place, without the legwork that often complicates mass deployments. At this time, education institutions can enroll in DEP, but must enroll through Apple. Continue Reading…

Tags: ,

Apple tips its hat to the enterprise with new VPP Credit

Shopping-Cart-With-Apps-InsideApple recently introduced mobile device management (MDM) for iOS as part of a new focus on enterprise markets. This is great news for both the companies that steered clear of iPhones and iPads until now and those that dove into iOS despite the enterprise limitations. One aspect of the move is especially welcome: Apple expanded its Volume Purchase Program (VPP) to create VPP Credit. Under the program, businesses can now purchase large volumes of apps in bulk through purchase orders (POs).

While iPads have been a mainstay of the workplace for years, companies struggled to manage work-related applications housed on each individual device. Initially, app purchases were conducted per user and individually charged back to the enterprise. Not only was this tedious, but the moment employees left an organization, they took all of the pre-installed, company-purchased apps with them. Organizations could lose out on hundreds of dollars per device. Continue Reading…

Tags: , , ,

Why enterprise iOS adoption surged before Apple’s mobile device management tools

iPad at workApple recently introduced a mobile device management enrollment solution for iOS that would make it easier for enterprise and education customers to roll out mass numbers of fully configured iPads or iPhones to employees without ever touching the device. For many in enterprise IT, this makes iOS a lot more appealing.

But that’s not to say the enterprise has ignored iPads and iPhones until now. In fact, Apple has made significant headway into the enterprise market over the last five years, with sales surging more than 1,000 percent at SHI. Not to mention that iOS activations made up 73 percent of total device activations in the fourth quarter of 2013 among enterprises.

Even before a solution existed for a smooth enterprise deployment, many pioneering organizations sought out iOS anyway, a testament to the strengths of Apple’s products. But still, having every user install the necessary apps and configure settings would have been a major drain on time and resources. Continue Reading…

Tags: , , , ,

Announcing complete mobility solutions, from SHI Mobility Services

Today marks the official launch of SHI Mobility Services. I say “official” because much of SHI Mobility Services is based on work we’ve been doing for our customers for several years, and now we’ve brought together the complete suite of hardware, software, and services needed to create an integrated and customized mobility solution that meets any need. This is a big move for both SHI and our customers.

The way people look at mobility has changed drastically and quickly. Four years ago, BlackBerry was growing by leaps and bounds, as it fit the need for a tightly controlled enterprise mobile strategy centered on email. Then we gradually started to see companies buying more and more Apple iOS devices, followed by an explosion of interest in Android devices. Email is still important, but mobile is now more about apps and access to information.

SHI Mobility Services reflects this change. SHI still offers BlackBerry, because we think that they remain an important player, but SHI Mobility Services goes across platform – Apple iOS, Android, Windows, and BlackBerry – to provide a completely customized mobility offering for our customers. And it’s not just mobile devices, but also the hardware, software, and services needed to plan, implement, and manage mobile in any size organization. Continue Reading…

Tags: , , , , , , , , ,

The 2 unexpected consequences of BYOD and how SHI can help

BYOD is a good thing for organizations both in and outside of the IT industry. People who bring their own device to work might drastically slash the cost of maintaining and refreshing every employee’s machine. Because the employee owns the item, the manufacturer’s warranty usually takes care of repairs. The problems generally begin when organizations try to figure out how to secure it.

Security is viewed as the biggest problem with BYOD. However, BYOD has brought a lot of other unexpected consequences to the forefront, for everyone from the CIO all the way down to the IT managers. Today, I’ll outline the top unexpected consequences of BYOD, explain SHI’s approach to combating those issues, and go over some tips for customers who are trying to implement an effective BYOD strategy in their organizations.

  • Securing hundreds of mobile devices. The explosion of the iPad and other mobile devices has caused a major issue for employers. The last time I counted, there were over 100 new tablets added to the market over the past few years. People bringing their own device into the work environment are allowing company data to reside on their devices. With that comes the risk of employees losing their phone, which automatically puts the company at a huge liability. The solution to this is to employ a mobile device manager (MDM). Once installed on a device, it can remotely wipe all the company-owned data from mobile devices.

Continue Reading…

Tags: , , , , , ,