4 steps to mobile device management for small businesses

There’s no denying or avoiding the proliferation of personal mobile devices in the workplace. In fact, Gartner predicts that by 2017, half of all employers will require employees to supply their own devices. This forecast is based on a global survey of CIOs that found that 38 percent of companies expect to stop providing devices to workers by 2016.

For small and medium-sized businesses (SMBs), BYOD is a no-brainer, as it eliminates overhead and often reduces service and data costs. However, it also introduces a lot of unknowns into a company’s IT environment that few companies are equipped to manage.

Organizational supervision of personal mobile devices in an IT environment is lacking. Only 37 percent of SMBs are managing or plan to manage these devices using a mobile device management (MDM) solution. Without MDM, companies with a BYOD policy in place are at risk for security breaches, data leakage, and the financial losses associated with both.

If your business doesn’t yet have an MDM solution in place, it’s time to find one. Here are four best practices for managing the personal devices in your organization that will help you implement a formal MDM strategy: Continue Reading…

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Announcing complete mobility solutions, from SHI Mobility Services

Today marks the official launch of SHI Mobility Services. I say “official” because much of SHI Mobility Services is based on work we’ve been doing for our customers for several years, and now we’ve brought together the complete suite of hardware, software, and services needed to create an integrated and customized mobility solution that meets any need. This is a big move for both SHI and our customers.

The way people look at mobility has changed drastically and quickly. Four years ago, BlackBerry was growing by leaps and bounds, as it fit the need for a tightly controlled enterprise mobile strategy centered on email. Then we gradually started to see companies buying more and more Apple iOS devices, followed by an explosion of interest in Android devices. Email is still important, but mobile is now more about apps and access to information.

SHI Mobility Services reflects this change. SHI still offers BlackBerry, because we think that they remain an important player, but SHI Mobility Services goes across platform – Apple iOS, Android, Windows, and BlackBerry – to provide a completely customized mobility offering for our customers. And it’s not just mobile devices, but also the hardware, software, and services needed to plan, implement, and manage mobile in any size organization. Continue Reading…

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Everyone needs mobile device management, but nobody’s buying it

A study by B2B International recently highlighted the slow adoption of mobile device management (MDM) software. It revealed that only 11 percent of the companies surveyed had an MDM solution in place to ensure those employees with mobile phones and tablets are complying with corporate security policies. This tells us that even though the entire industry is talking about bring your own device (BYOD) programs, very few companies are correctly implementing them.

According to Gartner, this problem will only grow in the coming years, as the BYOD trend shows no signs of slowing down. Shortly after the B2B International study, Gartner predicted that over the next five years, 65 percent of enterprises will adopt an MDM solution. However, the B2B study suggests that companies aren’t embracing the challenge of securing corporate data on mobile devices.

Our experience in working with SHI customers integrating mobile devices into their enterprises show the accuracy of both of these studies — MDM adoption is slow despite heavy BYOD use.

The IT departments I talk to recognize this problem and want to manage their devices, but they’re having problems determining which solution is best for them. They don’t want to spend money on one solution, only to find out six months later it wasn’t the right fit.

The problem lies within the industry. There’s so much noise that people are becoming confused. There are hardware solutions for BYOD, and there are software solutions. Some solutions are touted by big-box security companies, while others are from no-name, angel-funded startups. Without the proper education, companies don’t know which solution to choose, and the problem falls to the wayside.

So today, I’d like to share the top-five pieces of advice I give my customers to help them pick the correct MDM solution for their organization: Continue Reading…

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