When word broke about Dell’s decision to go private, it triggered a firestorm of reactions across the industry. Responses ranged from the customer doomsday predictions featured in HP’s official response to Microsoft’s 83-word, $2 billion endorsement. News articles do everything from analyzing the events that led to this strategic move, to identifying the implications of the buyout, and predicting how the deal will ultimately play out in the future.
While I can appreciate the continued dialogue and debate, those of us tasked with supporting IT organizations all day, every day really just want to know: What does the Dell buyout mean to us, right now?
In the days following Dell’s announcement, SHI customers have approached their account teams to learn how the acquisition will (or will not) affect them. Here are the five questions we’ve been asked the most: Continue Reading…
I’m back in the office this week after spending much of last week in Austin, Texas for Dell World — Dell’s second annual customer and partner event. It was a great chance to meet face-to-face with our customers and demonstrate our ever-strengthening partnership by tossing some SHI footballs to our colleagues at Dell (literally).
DELL PARTNER OF THE YEAR: (Left to right) Greg Davis, Dell Channel Chief; Ryan Ford, Senior Director Sales and Marketing Operations for SHI; Hal Jagger, VP/GM of SHI Corporate Sales; Jim DeFoe, VP of Global Commercial Channel Sales, Dell
On Tuesday, Dell revealed its Partner of the Year award winners for Fiscal Year 2013, and we’re both honored and excited to share that we received two of them. In fact, we were the only Dell partner to take home the award in two categories. SHI was named Healthcare Partner of the Year and, for the third year in a row, Direct Marketer Partner of the Year.
We issued a press release Thursday afternoon. Check it out for more info on the awards and additional reactions from yours truly.
And congrats to both the SHI and Dell teams for working together so well to enhance the value we bring our customers, and for making this possible.
Being in this business for 15 or so years has its benefits. I was reminded of a major one when I was interviewed for a blog post now appearing on Direct2Dell.com: being involved in the partnership between SHI and Dell.
“SHI sells hardware?” you might ask. “SHI sells Dell?”
The answers are “yes!” and “yes!” But our 23-year legacy in volume licensing expertise and a company named derived from the words “Software House International” sometimes obfuscates this reality for customers.
PROFITABLE PARTNERSHIP: Ed McNamara tells the SHI and Dell story.
We are particularly proud of our partnership with Dell and how far it has come over the years. I welcomed the chance to interview with Direct2Dell about what makes this relationship so mutually successful and how Dell’s growth, particularly its acquisitions (such as the recent acquisition of Quest Software) can affect companies within the IT channel. Continue Reading…