Next-gen mobile computing: Thinking beyond BYOD

HP on thinking beyond BYODThink about how new technologies have changed the way we consume music over the past 50 years. From vinyl to cassette tapes, from CDs to MP3s, and now to digital services like Spotify and Pandora, technological advancements can disrupt entire industries and significantly improve user experiences.

Similarly, the way we do business evolves in less than a generation. Not too long ago, IT managers were faced with the concept of BYOD and the increased complexity it carried due to the proliferation of mobile devices entering the business environment.

Today, commercial mobility involves much more. Employees expect a different style of computing to get work done and make their jobs easier. Every organization needs a mobile strategy that’s versatile enough to address the massive shift in where and how we work. To be truly productive, an organization’s strategy must rely on quality and durable devices, broad security controls, and policies that allow IT to easily manage devices.

There are four components of a smart mobile strategy that moves past BYOD. As you evaluate next-gen mobility solutions, keep these four insights in mind: Continue Reading…

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What HP’s split means to you

HP split into HP Inc. and Hewlett-Packard EnterpriseIt’s not every day that one of the world’s largest technology companies splits into two Fortune 50 companies — but it’s happening. On Aug. 1, 2015, HP will begin the process of breaking into two separate companies, which will be finalized this fall.

So what does that mean to customers? Anarchy in the streets? People running wild? Papers flying everywhere?

The short answer: not much. There will be plenty of internal changes at HP and its partners, but for most prepared customers, it will be business as usual.

So what is changing?

HP’s big split was announced last October in a blog post by Meg Whitman, HP’s current CEO. According to the post, Hewlett-Packard Enterprise, which will be run by Whitman, will focus on data center and infrastructure products and services, and HP Inc. will provide printing and personal systems. The chart above shows the breakdown.

Though the name of the company you purchase certain products from will be changing, how you acquire and manage your HP technology needs will be the same.

Important dates to know

From Aug. 1 through Aug. 5, HP’s systems will undergo upgrades to accommodate the separation. At that time, the company will be unable to process new quotes, orders, or shipments, but SHI is working closely with HP and our HP distribution network to ensure inventory levels can cover expected demand during that time. In fact, SHI was one of the first HP partners to complete the “Operational Readiness” checklist – meaning SHI has met HP’s requirements for the transition and customers shouldn’t experience any disruption. Customers planning a HP technology rollout around this time or thinking about scheduling one should coordinate with your SHI Account Executive to ensure inventory will be available.

On Nov. 1, HP will officially no longer exist, and will legally change to Hewlett-Packard Enterprise and HP Inc.

Why things are staying the same for customers

For the most part, HP was already organized by product lines and grouped into enterprise solutions and printing and personal systems, which helps ensure a smooth transition for both customers and partners.

We’ll continue monitoring the changes coming from HP, and keep you updated with relevant news as the official split approaches. But for now, breathe easy.

Have a question about the split we didn’t address? Let us know in the comments below.

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HP changes availability of firmware updates for HP ProLiant servers: Here’s what you need to know

HP ProLiant serversHP recently announced that, effective immediately, it will only provide firmware updates to HP ProLiant server customers that have a valid warranty, Care Pack Service, or support agreement. The announcement set off a firestorm online among HP customers concerned that these changes would either force them to invest more money in their HP products or expose themselves to security risks. We’ve received many questions from SHI customers about these changes, so we decided to break them down for you here.

First, it’s important to note that these changes apply to HP ProLiant servers only, and more specifically to ProLiant system ROM and complex programming logic devices (CPLD) firmware. The entitlement requirements do not extend to HP Integrated Lights-Out (iLO), I/O, or controller firmware. In addition, HP will continue to provide security and safety updates to all server customers, regardless of entitlement or warranty.

What HP’s firmware availability change means for you

For organizations that have HP ProLiant servers under warranties or HP-branded support entitlements, the only change is the location where updates are housed. Firmware updates were previously available via the HP IT Resource Center, which has been retired. Now customers can now obtain the latest firmware updates through the HP Support Center (HPSC) for no additional cost.

Customers without an HP-branded support contract or HP Care Pack agreement, or whose server warranty has lapsed, will have to invest in HP-branded support to ensure continued access to firmware and Service Pack for ProLiant (SPP) updates.

What you get with HP-branded support Continue Reading…

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SHI named HP PartnerOne Global Reseller of the Year

Late yesterday at the 2014 HP Global Partner Conference in Las Vegas, HP presented SHI its PartnerOne Award for Global Reseller of the Year. As we noted in our official press release, SHI was recognized for “driving growth through innovation, strong teamwork, and overall commitment to excellence.”

We could not be more proud of this achievement. Echoing the sentiments of SHI CEO Thai Lee, this award is a tangible representation of the strength of one of SHI’s longest and most strategic partnerships. Here I’ll dive a little deeper into exactly what that means.

SHI grew our overall HP business by 20 percent year over year in 2013 by remaining committed to offering as diverse a portfolio of HP product lines as possible to both new and existing customers in North America and beyond. Our growth spanned each HP segment, including the HP Enterprise Group (including Servers and Storage), HP Networking and Services, HP Software (including Vertica and TippingPoint), as well as HP Printing and Personal Systems.

And yes, despite the never-ending reports of the demise of PC sales, SHI’s sales of HP notebooks and PCs were up as well. Continue Reading…

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