What one organization’s migration from Windows XP can teach you about your IT department

LaptopsWindows XP reigned as one of the most popular Windows operating systems, making the end of support for the beloved system a bitter pill to swallow for large and small organizations. Many feared the potential headache associated with transitioning their infrastructures to Windows 7 or Windows 8, not to mention losing the familiarity of XP, leaving some waiting until the last minute to migrate. However, some companies that have moved on found that the migration process wasn’t as difficult as they expected, and more importantly, the conversion created an opportunity to improve their IT processes as a whole.

Facing the end of Windows XP

With the April 8, 2014 deadline quickly approaching, a state agency with more than 22,000 employees took steps to get ahead of its transition, developing a conversion process that it hoped would simplify Windows 7 adoption throughout the organization.

To ease implementation, the agency turned to long-time partner SHI. Knowing the complexities of the agency’s environment, we assessed the conversion process with an eye toward any potential holes as well as opportunities for general improvements to IT. Continue Reading…

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