Fourteen months ago, New Jersey Lt. Governor Kim Guadagno helped SHI officially open a new World Headquarters that featured the SHI Cloud data center and plenty of office space for our continued employee expansion. Luckily, the renovated building features plenty of room in the trophy case.
Because earlier today, SHI picked up two more pieces of hardware, being named VMware’s SMB and Renewals Partner of the Year at VMware’s Partner Exchange in Las Vegas.
“SHI is honored to accept these awards, which serve as a testament to the strong bonds, support, and growth shared by our two organizations,” said Thai Lee, President and CEO of SHI International in our press release this afternoon. “Over the past five years, VMware has become one of SHI’s most trusted partners and has helped us elevate the level of conversation with customers to focus on more comprehensive and strategic data center solutions. Our relationship with VMware is a true partnership, one that benefits our customers above all else, and we look forward to nurturing that partnership for years to come.”
Driven by customer demand for VMware technologies, SHI’s VMware business has grown an average of 51 percent over the past five years, topping out at just under $200 million in 2012 (when SHI was named VMware Corporate Reseller Partner of the Year).
But more important that revenue growth, VMware technologies are continuously influencing the conversations SHI has with our clients. Last year, two thirds of the corporate customers who purchased VMware through SHI also purchased servers, storage, and networking hardware solutions.
For that, we are very thankful to VMware, and are proud to be named SMB and Renewals Partner of the Year!
When I wrote this post, my plane was soaring 34,000 feet above the eastern edge of San Francisco, rocketing me away from VMware’s ninth-annual VMworld 2012. It really seemed the place — floating above the clouds, catching a glimpse of the sun hitting the horizon — to reflect on some of the new products revealed at this year’s worldwide users conference.
The cloud played a leading role this year (as you can expect with any big tech conference nowadays) as vendors demonstrated how small business could use the cloud to create, automate, and provision their own cost-effective private clouds.
But I think the announcement that got everyone the most excited (and let’s be honest, it would only ever get a cheer in a room full of nerds) was that VMware is stepping away from its vRAM licensing model. Rather than pricing based on the amount of memory provisioned inside the environment, it will be based on the number of CPUs on the physical machines used to run the virtual environment, regardless of the power of those CPUs.
But VMware had a lot more in store for us than just licensing news. Here’s a look at my top-three takeaways from VMworld 2012. Continue Reading…
Although we were happy to see Michael Dell and Paul Maritz in attendance at VMworld 2012 (the latter receiving a “standing-O” after his Tuesday afternoon lunchtime address), we’ll leave the reporting on their activities to the bigger trade publications.
Instead, we’ll share some stats presented by VMware’s Sanjay Mirchandani and Craig Stanley during a standing-room-only breakout session titled, “Planning and Measuring the Impact of Cloud: IT Metrics that Matter.”
The goal of Sanjay and Craig’s session was to provide IT leaders with some baseline metrics for measuring the success of moving to the cloud, while also emphasizing the value that the IT organization added to the cloud transition.
Sanjay and Craig want IT leaders to be able to convince the end users in all business units that cloud initiatives should fall under the jurisdiction of IT. To help them do so, the pair established benchmark metrics in three categories — efficiency, agility, and reliability — that all IT departments should aim to achieve.
As your organization moves to the cloud, see if you can clear the bar set by Sanjay and Craig:
- Total annual cost per end user: $1,800
- Percentage of IT labor cost spent on application development: 18 percent
- Average time required to provision new virtual machine (VM): 1 ½ days
- Percentage of overall capacity procured on a variable basis (monthly or more frequently): 15 percent
- Percentage of capacity provided to tenants on variable basis (monthly or more frequently): 60 percent
- Average time to release a non-legacy application or functionality: 156 days
- Percentage of time SLAs are met: 99.9 percent
- Total planned annual downtime per application: 360 minutes
- Total unplanned annual downtime per application: 60 minutes
- Number of external failed audits: 0
- Total external audits: 16
Craig augmented his 99.9 percent stat by stating that he preferred to know HOW OFTEN and under what circumstances data was unavailable. He said, “You can be down 10 minutes every week and still deliver a 99-percent availability rate. But if you’re an end user who needs the data right now, to you it’s ALWAYS down!”
How does your organization’s performance stack up against their numbers? If you’d like to talk about ways to improve your move to the cloud, check out the available Cloud Migration Workshops available from the consultants at SHI Labs.
A few weeks ago, at our National Sales Conference in New Jersey, VMware Co-President Tod Nielsen delivered a keynote address to our employees. For those that have not yet had the chance to witness a presentation by Tod, he is a remarkable speaker and has tremendous insight on the past, present, and future of IT.
Tod’s key message from that day is one we should all be paying attention to: A new era in IT is emerging, and companies need to leverage a modern infrastructure framework to keep up. That modern infrastructure is the cloud. But the challenge is to figure out how to leverage it to provide maximum business value for customers.
Tod pointed out that each new era in IT is driven by disruptive technology and architectural shifts. In 2000, it was Y2K. After that, it was e-commerce. Now, virtualization and the proliferation of mobile devices are driving the disruption.