Meet Our Authors

Keith Instone

Digital Experience Lead Research Analyst – Stratascale

Keith Instone worked at SHI from 2021-2024.

Recent Content by Keith Instone

Maximize the value of digital M&A with enterprise architecture:
Enterprise architecture provides the knowledge base for digital business capabilities

August 17, 2022
By growing your enterprise architecture program in sync with your M&A activities, you can digitally transform your whole organization.

Business Observability (Digital Experience & Automation Vol 5):
Improve business outcomes by providing content to customer and employee experiences with Business Observability.

December 10, 2021
In a digital-first world, system and software engineering leaders must support effective business decisions—and to do that, they need business observability.

User Observability: Drive Competitive Advantage by Improving User Experience:
Gain a greater understanding of your users' behavior with this Horizon Report from Stratascale, an SHI company.

October 1, 2021
Reading Time: < 1 minute In an increasingly competitive landscape, IT leaders must do more for their businesses than providing platforms at […]

Using System Observability to Improve Digital Agility:
Stratascale Horizon Report

August 5, 2021
System observability allows you to automate IT for greater efficiency towards digital transformation.

Digital experience and automation – Achieving full organizational observability:
Stratascale Horizon Report

June 3, 2021
In this Horizon Report, we identify how achieving full organizational observability will lead to greater business digital experience.

Digital experience and automation – How service mesh fits in your IT strategy:
Stratascale Horizon Report

April 15, 2021
In this Horizon Report, we explore how service mesh (a communication layer between microservices) can allow you to drive faster time to market and better customer experiences.

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