Meet Our Authors

Keith Instone

Digital Experience Lead Research Analyst – Stratascale

Keith Instone has been practicing user experience for over 30 years, spanning academia (studying the science of human interaction with technology), industry (with IBM), and as a consultant (to startups, Fortune 100 companies, and in between). Over his career, he has organized events for many global “days,” including Global Accessibility Awareness Day, World Usability Day, World Information Architecture Day, the International Industrial Design 24-hour conference, and 24 Hours of UX.

Recent Content by Keith Instone

Digital Experience & Automation – Achieving Full Organizational Observability

June 3, 2021
In this Horizon Report, we identify how achieving full organizational observability will lead to greater business digital experience.

Digital Experience & Automation – How Service Mesh Fits in Your IT Strategy

April 15, 2021
In this Horizon Report, we explore how service mesh (a communication layer between microservices) can allow you to drive faster time to market and better customer experiences.