SHI granted Citi Lean Partner Award by Citigroup, Inc.
SHI forges and grows partnerships every day. Each one is built on our special understanding of our customers’ unique IT and business needs, and we continuously work to deliver top quality products and services that deliver on those needs. While SHI is consistently dedicated to providing the best service, it’s always nice to be recognized for a strong and successful partnership.
We’re proud to announce that SHI has been granted the Citi Lean Partner Award by Citigroup, Inc., in recognition of SHI’s high levels of service, performance, and collaboration with Citi. The award is meant to identify the supplier that has most embodied the spirit of CitiLean, a continuous improvement program with tangible and measurable benefits to Citi and its customers. Taken into consideration were speed to purpose (rapid and consistent turnaround time for services delivered), quality, efficiency, controls, and overall customer experience.
SHI’s work with Citi involved re-designing and implementing software solution processes, which resulted in a more streamlined environment, and enabled Citi to improve its own service to its customers.
As with all our partnerships, dedication to quality work, good customer service, and constant improvement helped the relationship between SHI and Citi thrive. For more information on the award, as well as a statement from President and CEO Thai Lee, check out our press release on the subject.