SAM/IT Asset Management

Many customers report that the number of software audits requested by publishers has risen dramatically over the past several years. At best, this proves inconvenient for customers that have [...]

Everyone makes mistakes. Not everyone knows when they’re making them. This is especially true in the world of IT, where teams are often swamped just keeping their environment up and running. [...]

How do you make customers happy? Great products. How do you keep them happy? Great customer service. Citrix, a titan in virtualization, SaaS, and mobility, is revising and expanding its [...]

IT might long for the days when employees worked on one desktop computer. Too bad the ‘90s are over. Today, employees use multiple devices that should seamlessly integrate with each other and the [...]

There’s no way around it – your organization will face a software audit at some point. A few years ago, Gartner found that 65 percent of organizations were audited by at least one publisher in [...]

Windows 10 is marching toward global adoption. Microsoft announced in January that more than 200 million devices around the world were on Windows 10. And just a few weeks ago, the Department of [...]