Customers call on SHI for mobility, asset management, and data protection solutions
This month’s case study roundup includes end-user device rollouts and a data protection solution upgrade.
After working with SHI on a Virtual Desktop Infrastructure strategy, this Alabama hospital was ready to equip all of its doctors, nurses, and administrators with new technology. But with so many viable options, how were they to choose?
Instead of making manufacturer recommendations, SHI set up a “mocking zoo” in which pre-qualified manufacturers pitched their solutions, and end users demoed the devices in a simulated environment. Afterwards, the hospital selected a combination of LG and HP Inc. thin clients, and called on SHI to deliver nearly 2,000 devices in a six-month period.
As part of the deployment, SHI’s Asset Management Team stepped in to migrate Microsoft Office 365 from the old devices to the new ones while ensuring the hospital remained software licensing compliant. The hospital was so impressed with SHI’s expertise they intend to utilize SHI as an advisor for future projects.
Some say, “If it ain’t broke, don’t fix it.” But when it comes to data protection solutions we say, “If it’s outdated, upgrade it.” When this customer’s legacy solution for on-premises workloads grew too complex and expensive to manage, it called in SHI’s AWS architects for help.
The customer knew it wanted to back up its data to AWS S3, but needed help selecting a cloud data management solution to provide a scale-out NAS backup. SHI’s experts selected Rubrik since it natively integrates with all tiers of AWS storage, allowing for a seamless cloud management experience.
Relief efforts during a natural disaster should provide quintessential needs such as food and water to those affected. But what happens when case workers don’t have the technology to coordinate these efforts?
In the aftermath of Hurricane Harvey, the proximity of SHI’s Austin office to those affected and our close partnership with Dell were a huge advantage to case workers trying to get D-SNAP benefits in the hands of people in need. SHI’s team of engineers quickly imaged, configured, and hand-delivered 200 Dell Latitude 5480 laptops to various Texas locations in just a few days – an order that would usually take two to three weeks.