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SHI’s Customer Innovation Center (CIC) was developed to help customers embrace innovation and simplify technological complexity. In the year since it opened, there have been more than 1,400 [...]

Until recently, enterprises buying iPhones had to do so through the carriers the phones would operate on. But now, unlocked iPhones are available, and this multinational financial institution saw [...]

When you’re in the back of an ambulance, you want your EMTs to have the newest, most reliable, most easy-to-use technology. You don’t want clunky computers and tablets from 10 years ago, and you [...]

Sometimes, you’re just due for an upgrade. That sounds like a routine process, but when you’re a huge supply company spanning the country, things can get extremely complicated. In one [...]

It’s a bricks-and-mortar retail reality: You can’t stock everything, and that means you lose sales when a customer is looking for a style or color you don’t have. This is the story of how [...]

Datacate, a regional colocation provider, was recently in the market for new colocation space, but had strict requirements: Space had to come at the right price, but timing was the wrinkle. The [...]

A small project for a large organization is often nothing of the sort. One recent example is a large national retailer’s plan to deploy 8,500 tablets to 600 stores. As part of a mobility push, [...]

The company had a problem: Its IT environment was so disjointed and outdated, it was a proverbial house of cards, teetering on collapse. The outdated infrastructure was unreliable and slow, which [...]

A multinational conglomerate needed hardware fast. After deciding to spin off one of its businesses, it needed to build data centers to equip the new entity with servers and storage. The [...]

When the new IT director at a U.S. health care and financial management firm examined his on-premises storage environment, he noticed something unexpected: The last byte of storage was in [...]