On the surface, it might seem like a good idea to do all your management in one place. But ITSM and ITAM are different disciplines requiring different skillsets.
Lost laptops. Unused software licenses. Ghost assets. For too many organizations, these IT failures are really a failure of IT asset management (ITAM). In these companies, hardware and software [...]
Many organizations struggle to keep up with more than just the owned versus deployed positions of their software licensing; additional entitlements, such as software maintenance, are often [...]
If you're like most organizations, it's been a while since your last self-audit. A survey we conducted found that out of 102 IT admins and executives, 56 percent said their company hadn't [...]
This post is part of a three-part series on ghost assets. In my last two posts, I told the frightening tale of ghost assets, the once lively pieces of an IT department's infrastructure that [...]
We recently calculated the costs and compliance risks of under-licensing software. But using more licenses than you're paying for shouldn't be your organization's only concern. Almost every [...]
Properly licensing software in a virtual environment can be a challenge for many organizations, and I've heard the process described as everything from a "minefield" to "a ticking time [...]
I chose not to blog about sequestration until now because, like most people, I never really thought it was going to happen. Much like January's fiscal cliff, the prevailing sentiment was that the [...]