It’s a re-gifted holiday season here at SHI, and we couldn’t be happier! For the fourth consecutive year, Dell has re-gifted SHI the DMR Partner of the Year award.
SHI’s VP/GM of Corporate Sales Hal Jagger (CENTER) was on site at Dell World 2013 to accept the award on SHI’s behalf.
The award recognizes Dell partners for top line revenue, enterprise revenue growth, and best-in-class execution of programs and demand generation. In 2013, SHI’s Dell revenue grew 17 percent year over year, driven by demand for Dell laptops, desktops, servers, and storage solutions. Quest Software accounted for nearly 10 percent of SHI’s overall Dell business, finishing as our top Dell Software product group.
We’re honored to accept this award and proud of what it represents — SHI’s ability to connect organizations with the Dell hardware and software needed to improve their businesses. To our customers, thank you for choosing us as your technology partner of choice. We look forward to sharing another successful year in 2014.
SHI remains on track to exceed 2012 revenue, posting $1.2 billion in revenue during the third quarter of 2013, an 18.8 percent increase over the same period last year. This brings our year-to-date revenue to $3.5 billion, a sum more than 14 percent higher year over year.
This quarter’s overall revenue growth can be attributed in great part to strong sales of our cloud services and products, which total $250 million for the year.
For more SHI milestones achieved in Q3, read the press release that hit the wires today.
For the 10th consecutive year, Microsoft has named SHI a winner of its Platinum Level Operational Excellence Award. This is the 12th time SHI has received the honor, which is given to partners who have demonstrated “market-leading operational excellence” in support of the delivery, deployment, and maintenance of Microsoft technology.
SHI is committed to educating our customers on the Microsoft products, licensing scenarios, and updates they need to be aware of to efficiently manage their tech environments. Through informative blog posts on new software licensing options, hands-on introductions to Microsoft technologies, and our ever-expanding portfolio of Microsoft devices, we strive to help organizations make educated IT purchasing decisions and connect them with the technologies best suited to their needs. We are proud to once again be recognized for these efforts!
Congratulations to all the SHI employees whose hard work and dedication contributed to this award, and thank you to our Microsoft customers for helping to make this possible! If there are any topics you want to read more about or questions you want answered, Microsoft-related or not, please drop us a line in the comments below.
SHI recorded revenue of $2.3 billion in the first half of 2013, representing an 11.75 percent increase year over year. Revenue growth was strong across all business divisions, with the enterprise and public sector rising 4 percent, our international business climbing 21 percent, and the corporate division surging 39 percent year over year.
Demand for products and services, particularly in mobility, storage, and networking, is responsible for much of this increase.
Read the press release we issued this morning for more details.
There is no denying the tectonic shifts taking place in the IT industry, from the slowing PC market to the related rise of mobility. These changes no doubt introduce many variables and questions to organizations, but the ability of their IT solutions provider to navigate these disruptions should not be one of them.
SHI CEO Thai Lee outlines vision for the future of SHI at the company’s annual Global Sales Conference
Last week at our 2013 Global Sales Conference in Orlando, SHI President and CEO Thai Lee summarized SHI’s response to the changes of the past 36 months and outlined her vision for how the company will capitalize on emerging IT opportunities: “One SHI,” a four-point plan that will help us maintain our high levels of service despite any new variables, questions, or challenges the changing IT landscape might bring.
One SHI builds on SHI’s ability to adapt, align, and execute faster than the competition — the key to our growth and financial success. Our IT expertise enables us to help customers address any number of IT challenges, whether they arise in physical, virtual, or cloud environments. Over the past three years, SHI has reinvested in our systems and solutions in order to upgrade our internal systems with zero disruption and maximum benefit to our customers. Continue Reading…
SHI is breaking records like it’s our job. It’s not, of course. Our job is to connect you with the technology solutions your business needs. And our latest earnings announcement indicates that we must be doing it right.
SHI posted $1 billion in revenue for the first quarter of 2013, a 15.5 percent increase year over year and our highest first quarter revenue total ever. Not only that, but this is the third consecutive year in which we set a revenue record for the first quarter.
There are a lot of factors that contributed to this growth, and the press release we put out today has them all. Most importantly, though, thanks to our loyal customers and partners for contributing to this success.
At SHI we’ve always been proud of our commitment to customers and confident in our ability to find, build, and deliver solutions that meet their specific IT challenges and environments. But it’s reassuring to occasionally receive third party validation that we are getting customer service right.
SHI receives highest honors for customer satisfaction from Cisco
We’re proud to share that SHI has achieved Cisco’s Gold Star for Customer Satisfaction Excellence, the IT partner’s highest distinction for customer service.
Cisco measures the customer satisfaction levels achieved by its certified partners (SHI was just recertified as a Cisco Gold partner) based on regional target goals and the results of an online customer survey. The Overall Satisfaction Score is a weighted average of a partner’s pre and post-sales support over a rolling 12-month period.
As a Cisco Gold partner, SHI demonstrates specialization in mobility, collaboration, and physical, virtual, and cloud architectures. In addition, we consistently meet a number of certification, support, customer satisfaction, and service requirements.
Thanks to our customers who communicated their confidence in our customer support to Cisco! We hold this recognition in high regard and will remain diligent in our dedication to delivering the best Cisco solutions and customer experience possible.