Symantec and Blue Coat have merged—here’s what that means for you

In August of 2016, Symantec officially acquired Blue Coat, a leading provider of advanced web security solutions. That partnership was finally cemented on an operational level on April 10, 2017—meaning that there will be some noticeable changes over the coming months.

What does that mean for current customers? We gathered all the facts to guide you through the transition. (more…)

Demand for public cloud drives record revenue growth & new offerings at SHI

Earnings-releaseSHI’s robust growth continued in Q1 with $1.7 billion in revenue – a 13 percent year-over-year increase. Revenue increased sharply across all divisions and geographies, and was strong among long-term and emerging partners alike.

Consider these stats:

  • Corporate and SMB division revenue climbed 24 percent.
  • Commercial and Strategic Enterprise division revenue grew 13 percent.
  • The U.K. office saw 24 percent revenue growth.
  • SHI’s Microsoft Azure revenue soared 147 percent quarter over quarter.
  • SHI’s AWS revenue jumped 112 percent year over year.

Increased customer demand for help in deploying and managing public cloud assets caused SHI to reanalyze and augment the types and levels of support we provide customers in our cloud offerings. So this quarter we launched an AWS Support Services program that delivers additional consultative and direct helpdesk support to customers tasked with managing the technical, financial, and corporate governance aspects of AWS and, as the year progresses, other cloud technologies, including Microsoft Azure and Google Cloud.

For more information on SHI’s Q1 financial results, our new AWS Support Services program, and thoughts from CEO Thai Lee, read our official press release.

SHI wins NASPO ValuePoint—Cloud Services master agreement, expands options for public sector

SHI is committed to bringing public sector organizations the best technology and services available. Now we’re able to offer even more.

SHI has been awarded a NASPO ValuePoint—Cloud Solutions master agreement, which allows state and local governments and other public sector organizations to skip the bid process and streamline cloud deployment and support through SHI. Those in the public sector can now breathe a little easier knowing that cloud solutions are more readily at hand. (more…)

Simplifying the shopping experience with custom catalogs from SHI

While search functions are great for pointing users in the right direction, sometimes they don’t get it quite right. They can mix up terms, suggest items that don’t even meet your business requirements, or send you searching through tens of pages if your search terms are too broad. Refining search functions—through catalogs, preferences, and filters—can make the shopping experience far more efficient and stress-free.

To these ends, SHI has made some big updates to our website.

Using our knowledge about our customers, indexing, and an improved algorithm, we’ve streamlined our search and purchase functions through the creation of custom catalogs and featured products. These catalogs help minimize the potential for rogue purchases and speed up the overall shopping process by leveraging product lines and devices that align with your unique business needs and standards.

These catalogs can be accessed two ways: through the creation of custom folders that appear on the user sidebar, or through search bar functions that help to prioritize and sort through your catalog.

Find out more about how to create and navigate custom catalogs below: