If you asked 1,000 IT directors to name their least favorite subject, printing would easily top the charts. IT generally hates having to think about printing, and I can understand why. Printers have developed a reputation as noisy, unreliable money toilets that can also send faxes. They’re a pain to support, and they distract your attention from supporting the business’s core operations and projects.
But if you take the time to examine what is actually happening in your environment, you can be an IT hero to your company. There’s real money to be saved here, no matter how you estimate it. So when you’re ready to take the plunge and address your printing, here are five key steps to get you pointed in the right direction.