The cloud’s accessibility makes it irresistible to end users working under tight deadlines (which, let’s face it, is virtually everyone). Order a virtual machine (VM) this morning and you can deploy that VM, well, this morning. But who ensures that this new infrastructure purchase is secure, meets an organization’s established technical standards, and is compliant from a volume licensing perspective?
Even well-intentioned employees will bypass IT when pursuing a cloud initiative, often telling their IT guys, “We didn’t want to bother you.” Until there’s a problem, of course.
Last week I introduced ZDNet reporter Heather Clancy to SHI and talked to her about SHI’s participation in the channel and our work in the cloud. One of the main points I tried to convey was the importance of keeping IT involved in all of an organization’s technology purchasing and procurement decisions, cloud included. It was a theme that Heather picked up on and featured in her article, “SHI’s cloud mantra: Keep IT involved.”
Since Heather’s article went live, our sales teams have heard from numerous CIOs who were interested in learning more how SHI can keep IT more involved in what technologies their end users are bringing into their environment. Specifically, they asked how we can help them identify which consumer-based products are lurking in their environments so they can stop and replace them with a secure, enterprise-class solution.
Full disclosure: SHI only has visibility into the product lines our customers authorize us to manage. Most of our largest, longtime customers have found that the easiest way to manage a product line is to have as many IT purchases go through SHI as possible. It’s far easier for an IT manager to tell end users to “Call SHI” than to evaluate, source, procure, and deploy every new request they get.
So how do we do it? SHI helps organizations manage their IT environments in several ways: Continue Reading…