I started writing this post with the idea to talk about the ways SHI provides our customers with industry-leading financial control over their spend in the SHI Cloud. It’s an extremely important issue for our customers, because the biggest problem many of them face with the cloud is a lack of visibility into how much their organization is spending on cloud services.
But then, I realized that there’s a bigger story here to tell. The reason SHI offers full financial control over the SHI Cloud is because our customers asked for it. Financial control is only one example of the many breakthroughs in our cloud that came to be because we listened to our customers.
So today, I thought I would outline how our customers are helping to shape our product. After that, we can begin to look at many of the features that have been added in direct response to customer feedback.
Listening to our customers, from start to finish