How to unlock the full value of ServiceNow® SAM with SHI’s SAMPro Assessment:
Discover how SHI’s assessment and expert guidance deliver measurable outcomes, reduce risk, and build a sustainable SAM strategy.
ServiceNow’s Software Asset Management (SAM) platform promises streamlined compliance, reduced costs, and improved software efficiency. But for many organizations, those benefits remain out of reach. Why? Because SAM success isn’t automatic.
Why organizations struggle with SAM
Challenges like unclear ownership, poor data quality, and limited expertise often derail progress. Incomplete discovery, inaccurate configuration management databases (CMDBs), and low user adoption force teams into manual workarounds, leaving powerful features underused. The result? Lower ROI and slower optimization — far from the turnkey solution many expect.
How SHI helps you succeed
With more than 30 years of experience in SAM and licensing across industries and vendors, SHI brings unmatched expertise to help organizations unlock the full potential of ServiceNow SAM. Our approach is vendor-neutral, meaning we prioritize your goals — not the vendors’ — and deliver unbiased, strategic guidance. Backed by global reach and regionally aligned experts, we combine worldwide resources with local support for a personalized experience.
What is the SAMPro assessment?
Our SAMPro Assessment is built on ISO standards and goes beyond technology to evaluate the people and processes that drive your SAM program. Through a structured review, we identify gaps and benchmark your current maturity, then deliver a clear, actionable roadmap to reduce risk, close gaps, and build a sustainable, optimized SAM strategy. Every recommendation is data-driven, leveraging real-world insights and benchmarks to ensure smarter decisions and stronger ROI.
What’s included?
- Maturity benchmarking against ISO standards and best practices
- Targeted gap analysis in governance, tooling, and data quality
- Risk reduction strategies to avoid compliance and financial surprises
- A tailored roadmap with measurable outcomes to advance SAM maturity
With SHI’s SAMPro Assessment, you’ll transform ServiceNow SAM from a basic tool into a strategic asset that drives compliance, cost optimization, and long-term success — while building scalable knowledge that strengthens your organization for the future.
sampro_assessment__v1_ag_03oct25NEXT STEPS
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