SHI expands collaboration with Google Public Sector to advance innovation in government and education

Public sector organizations are facing relentless pressure. They need practical ways to modernize services, protect sensitive data, support stretched workforces, and use AI responsibly—often within tight budgets, complex procurement rules, and exacting security requirements.

This is reflected in a 2026 OECD Digital Government Outlook report, which identified persistent gaps between governments’ digital ambitions and true public sector performance, particularly in an environment of rapid technological change, fiscal constraints, and limited public trust.

Meeting these challenges requires strong partnerships, deep expertise, and a shared commitment to delivering meaningful outcomes. That is why SHI is taking another step to support public sector organizations by expanding its collaboration with Google Public Sector.

As a Premier Partner in the Google Cloud Co-sell and Services Partner Paths, SHI has already built a strong foundation supporting public sector organizations across federal, state, local, and education with cloud, security, productivity, and AI solutions. Its expanded relationship with Google Public Sector establishes a framework for deeper collaboration across sales, solution development, enablement, and marketing, creating new opportunities to help public sector organizations accelerate their digital transformation journeys.

A vision for public sector success

A core aim of SHI’s collaboration with Google Public Sector is to help organizations get greater value from technology while achieving mission-critical outcomes for the people they serve.

“Public sector organizations are being asked to modernize faster, strengthen security, and put AI to work to make a meaningful difference in the lives of citizens,” said Denise Collison, Senior Vice President, Public Sector for SHI. “This collaboration with Google Public Sector brings together the best of both organizations to help our customers do exactly that. We can accelerate innovation across government and education while giving customers the expertise, technology and support they need to move forward with confidence.”

The collaboration aligns SHI’s public sector expertise, customer relationships, and experienced cloud services practice with Google Cloud’s industry-leading innovations across artificial intelligence (AI), cloud infrastructure, security, data analytics, and workplace transformation.

How SHI’s collaboration with Google Public Sector can help education and government organizations

Reduced friction

Modernization can stall when agencies must coordinate strategy, infrastructure, security, data, applications, and workforce change through separate teams and suppliers. SHI’s expanded collaboration with Google Public Sector is designed to help reduce that friction by enabling teams to align earlier on priorities, architecture, and delivery rather than asking customers to connect the pieces themselves.

Increased pace, reduced risk

A key component of the agreement is a commitment to developing scalable, repeatable solutions that address common public sector challenges. This approach benefits customers with proven frameworks and best practices, reducing complexity, and enabling faster time to value.

Customers can draw on joint discovery sessions, technical workshops, assessments, and proofs of concept to test ideas before committing at scale. SHI can then provide support throughout the entire lifecycle—from planning to procurement, implementation, change management, and ongoing optimization—helping organizations move forward at a pace that matches their risk appetite and resources.

Accelerated responsible AI adoption

AI represents one of the greatest opportunities for public sector organizations to improve citizen experiences, empower employees, and increase operational efficiency. However, many organizations are still navigating how to implement AI securely, responsibly, and effectively.

Through its expanded collaboration with Google Public Sector, SHI will focus on developing and delivering practical AI solutions designed for public sector use cases. Areas of emphasis include workforce productivity, information management, citizen services, educational outcomes, and operational modernization.

Expertise to support public sector realities

Technology transformation depends on people as much as platforms. SHI is backed by proven leadership and deep technical expertise across Google Cloud solutions.

The agreement will expand those capabilities, placing significant emphasis on training, enablement, and technical skill development. This will help ensure SHI teams continue to expand their Google Cloud expertise across cloud, AI, security, and workplace transformation technologies.

A foundation for long-term growth

Beyond technology and services, SHI’s expanded relationship with Google Cloud establishes a governance structure that promotes executive alignment, operational accountability, and continuous collaboration.

NEXT STEPS:

Learn more about SHI’s collaboration with Google Cloud