Meet Our Authors
Zack Donnenberg
Senior Editor of Copywriting
Zack Donnenberg is a Senior Editor of Copywriting at SHI. Having spent the last 6 years monitoring the pulse of IT innovation with SHI, Zack prides himself on sharing the unique stories of our many subject matter experts. When he isn’t contributing to our Resource Hub, you can likely find him backpacking in the Adirondacks or smoking ribs for his family.
Recent content by Zack Donnenberg
How to reduce your AI tool sprawl and improve ROI:
Enterprise AI creates value when organizations reduce friction, strengthen governance, and scale work.
May 20, 2026
Enterprise AI creates value when organizations reduce friction, strengthen governance, and scale work.
Don’t prioritize AI control and accountability? Your success could be at stake:
ServiceNow Knowledge 2026 showed why AI control matters and how leaders can govern AI and prove value.
May 13, 2026
ServiceNow Knowledge 2026 shows why AI control matters and how leaders can govern AI and prove value.
4 key benefits of hybrid cloud colocation for a more flexible strategy:
CIOs are using hybrid colocation to balance flexibility, control, and cloud connectivity. Here’s why.
April 20, 2026
CIOs are using hybrid colocation to balance flexibility, control, and cloud connectivity. Here’s why.
What kind of support should you expect from your software value added reseller?:
The right software VAR supports you even when your applications are facing disruptions.
April 15, 2026
The right software VAR supports you across the full lifecycle of your licenses.
How MITRE ATT&CK helps security teams outpace today’s faster, smarter attackers:
Attackers now move in minutes, not hours. MITRE ATT&CK gives security teams a way to keep up.
April 1, 2026
Attackers now move in minutes, not hours. MITRE ATT&CK gives security teams a way to keep up.
Need help managing software? Here are 5 signs the answer is “yes!”:
Knowing when to partner with a software VAR can make a huge difference to your stress and overheads.
March 6, 2026
Knowing when to partner with a software VAR can make a huge difference to your stress and overheads.
Why buy from a software VAR? Get more value from your licenses:
Partnering with the right software value-added reseller unlocks benefits you can’t afford to ignore.
February 13, 2026
Partnering with the right software value-added reseller unlocks benefits you can’t afford to ignore.
Experts tell all: How to avoid 4 common enterprise AI adoption mistakes:
At SHI’s Spring Summit, industry experts outlined how you can conquer overlooked AI obstacles.
April 23, 2025
At SHI’s Spring Summit, industry experts outlined how you can conquer overlooked AI obstacles.
4 ways SHI Expert Support helps simplify your IT management needs:
Expert Support provides technical expertise at a rapid speed you can depend on.
October 14, 2024
Here’s why organizations like yours are leveraging SHI Expert Support to solve what’s next for IT management.
How Microsoft MVP Steve Weiner solves your toughest Microsoft challenges:
As a Microsoft MVP, Steve belongs to an exclusive pantheon of technical titans.
October 11, 2024
With fewer than 4,000 recognized globally, Microsoft MVPs belong to an exclusive pantheon of technical titans.
