Amy Troxell is a Director of End-User Overlay Partners at SHI with responsibility for supporting Windows 11, Intel, AMD, Qualcomm, and Google client devices, Oculus by Meta, and XR in general. In her 20 years at SHI, she has created SHI's Esports and XR practices and helped institute our AI PC experience lab. Amy’s experience in surpassing customer demands in creating custom product solutions that incorporate hardware, software, and services has become what she is most known for at SHI.