Lane Shelton

Lane Shelton

Chief Customer Officer | SHI

Lane Shelton, a seasoned veteran in the tech industry with three decades of experience, currently serves as Chief Customer Officer at SHI. His primary responsibility is to simplify the complex and ever-evolving world of Microsoft licensing for customers across the globe.

Lane's journey with SHI began in 1996, starting as an inside sales representative. Through 2006, he served in various roles including Global Account Executive, Director of European Operations, and Director of Strategic Planning. He returned to SHI in 2022 to build and lead the Microsoft and Software Advisory Group. He and everyone on his team are passionate about helping SHI’s clients optimize their Microsoft investments.

Articles

The 2026 Microsoft price shock: What EA Level C/D customers must do now

December 5, 2025

Why this year’s licensing changes are a financial event — not just a pricing update.

Microsoft’s November licensing shift: What it means for EA customers

August 13, 2025

Here's what you need to know and do before November 1, 2025.

Microsoft Copilot expands availability! Here’s 6 tips to get started

January 15, 2024

No more minimums, more plans than ever – it’s a pivotal moment for generative AI.