Mike Gortych

Mike Gortych

ASG Presales Solutions Engineer - Collaboration | SHI

Mike Gortych is a presales field solutions engineer at SHI, where he works closely with the sales team to design and deliver modern unified communications solutions. He enjoys tackling the unique challenges each customer brings to SHI, helping them transform their communications infrastructure with best-in-class technology products and services.

Articles

Why caller ID accuracy matters after healthcare mergers and acquisitions

January 26, 2026

Caller ID is often overlooked when health systems are acquired. But what happens when patients see an unknown number on their screen?

Why enterprise SMS still matters in the age of collaboration platforms

December 10, 2025

SMS doesn't replace enterprise collaboration platforms, but it can be critical during system outages, safety/weather incidents, and multilingual communications.

How to choose the right Microsoft Teams calling plan

July 25, 2025

Are you making Microsoft Teams Phone work for you?