Buyer’s guide: How to choose the best multivendor support services provider
Your multivendor IT environment should be the engine moving you forward, not the anchor weighing you down.
With the rise of the digital workplace, organizations like yours have been juggling more vendor technologies and platforms than ever – straining IT teams as they try to manage, operate, and support an ever-growing number of systems.
When IT issues occur in multivendor environments, pinpointing which vendor to contact for support becomes a challenge of its own – leading to more delays, finger-pointing, and frustration. Delayed or improper issue resolution not only hampers productivity and efficiency, but also takes a toll on your overall user experience.
Multivendor support services (MVSS) consolidate your collection of support levels into one contract, enabling you to resolve issues across multiple vendor technologies via a single point of contact.
The goal? To let you focus less on your IT support and more on your business.
Read SHI’s buyer’s guide to more easily navigate the decision-making process for your multivendor support services engagement. With our help, you can make an informed decision about which service providers and agreements are best for your organization’s needs.
Learn how to streamline your multivendor environment today