How technology is revolutionizing patient care — Introducing Care Anywhere

What if your next doctor’s visit didn’t require a waiting room? 

Picture this: it’s a rainy Tuesday morning. Mary, a busy mom in a rural town, wakes up with a fever and a pounding headache. In the past, she’d have to bundle up, drive an hour to the nearest clinic, and wait — hoping her symptoms wouldn’t get worse. But today, she grabs her tablet, logs into her healthcare provider’s app, and connects with a nurse in minutes. Her prescription is sent straight to her local pharmacy. No commute, no crowded waiting room, no stress.  

This is the new reality of healthcare. Across the country, patients like Mary are experiencing care that meets them wherever they are: at home, in remote communities, or online. According to the American Hospital Association, 89% of patients switch providers due to poor navigation, struggling to access care across digital and in-person touchpoints. Meanwhile, 70% say access — including telehealth and digital interaction — is their top concern. The message is clear: healthcare must be seamless, flexible, and patient-centered. 

SHI’s new ebook, Care Anywhere: Delivering seamless, patient-centered care across every environment, explores how healthcare organizations are meeting these expectations. With insights from SHI and CHIME’s 2025 survey, the ebook highlights how technology is enabling care delivery across diverse settings, from remote communities to virtual platforms. 

Inside, you’ll find practical strategies for building resilient infrastructure, enabling secure clinical mobility, supporting smarter staffing, and navigating funding opportunities. Whether it’s addressing workforce shortages, enhancing cybersecurity, or expanding care locations, Care Anywhere offers a roadmap for operationalizing modern healthcare. 

Whether you’re a hospital leader, IT strategist, or clinician, this ebook is your guide to aligning technology, funding, and strategy — so you can deliver better care, anywhere.  

Ready to see how SHI is helping healthcare organizations deliver better care? Download our ebook below or contact us today to start your journey toward a future where every patient gets the care they deserve.