Meet Our Authors

Lane Shelton

Chief Customer Officer

Lane Shelton, a seasoned veteran in the tech industry with three decades of experience, currently serves as Chief Customer Officer at SHI. His primary responsibility is to simplify the complex and ever-evolving world of Microsoft licensing for customers across the globe.

Lane’s journey with SHI began in 1996, starting as an inside sales representative. Through 2006, he served in various roles including Global Account Executive, Director of European Operations, and Director of Strategic Planning. He returned to SHI in 2022 to build and lead the Microsoft and Software Advisory Group. He and everyone on his team are passionate about helping SHI’s clients optimize their Microsoft investments.

Recent Content by Lane Shelton

Microsoft’s November licensing shift: What it means for EA customers:
Here's what you need to know and do before November 1, 2025.

August 13, 2025
Microsoft is making a major volume licensing change on November 1, 2025. Here's what you must know and do.

Microsoft Copilot expands availability! Here’s 6 tips to get started:
No more minimums, more plans than ever – it’s a pivotal moment for generative AI.

January 15, 2024
With Microsoft Copilot now as accessible as OneDrive or Exchange, it's time to explore generative AI for work.

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