Meet Our Authors
Matt Lyttle
Sr. Development Officer – Federal Affairs
Matt Lyttle serves as SHI’s Senior Development Officer in Washington, DC. Matt has spent over 20 years improving the delivery of public services at every level of government. He has been a Peace Corps Volunteer in Latin America, a FEMA disaster responder, a policy leader, and continues to be a vocal contributor to the discussion on the future role of government in Americans’ lives.
Recent content by Matt Lyttle
How federal agencies can maintain service gains with technology:
High-Impact Service Provider (HISP) program managers must maintain service quality through strategic optimization and smarter use of technology.
January 2, 2026
HISP programs have improved federal service. With staff cuts, technology will determine if progress survives.
