How SHI’s Multi Modal ChatAgent makes digital engagement feel human:
Elevate digital experiences with human-like, AI-powered conversations that scale.

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Imagine a conversational AI chat agent that feels human, not robotic — one that understands text, voice, images, and documents, and delivers instant, relevant answers across every channel.

SHI’s Multi Modal ChatAgent is here to transform enterprise interactions, making digital engagement seamless, intelligent, and scalable.

Built on SHI’s modular AI framework and powered by NVIDIA’s Enterprise AI stack, this next-generation solution delivers branded, context-aware conversations that scale across departments, devices, and use cases. Whether you’re automating Tier 1 support, streamlining intake processes, or enhancing customer engagement, SHI’s chat agent accelerates digital transformation at scale.

Why choose SHI’s Multi Modal ChatAgent?

Legacy systems and static interfaces can’t keep up with today’s users. SHI’s chat agent meets users where you are, delivering humanized responses across voice, text, visual, and document inputs, all backed by enterprise-grade security and reliability. Organizations leveraging this solution have achieved a reduction in Tier 1 service requests, lowered support costs, and improved user satisfaction scores.

Versatility is at the core: guide residents through permit applications, help students meet financial aid deadlines, assist employees with HR policy details, streamline healthcare intake, and ease helpdesk workloads. The chat agent adapts to public sector, education, healthcare, enterprise, retail, and finance needs — meet your productivity engine, customer advocate, and digital front door.

Powered by leading large language models (LLMs) like Llama 3, GPT, Cohere, and Mistral, and leveraging NVIDIA NeMo and Triton Inference Server, SHI’s chat agent offers multimodal input, customizable personas, secure deployment, and intuitive configuration — no coding required. Experience the difference with a live session or build your own custom version in a two- to four-week SHI engagement. Our team will guide you from ideation to production, delivering measurable results from day one.

NEXT STEPS

Ready to elevate your digital engagement? Discover how SHI’s Multi Modal ChatAgent can transform your organization. Explore our AI solutions, and connect with our experts to get started today.

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