Articles
Get the latest technology advice, insight, thought leadership, and news directly from the experts
Why caller ID accuracy matters after healthcare mergers and acquisitions:
Caller ID is often overlooked when health systems are acquired. But what happens when patients see an unknown number on their screen?
January 26, 2026
Healthcare M&As fragment caller ID. Patients don't recognize numbers and ignore calls. The solution exists.
Vega Cloud customers: What’s next? Let us help you navigate the transition:
Choosing the right enterprise FinOps platform is critical. SHI can offer guidance as you make your next move.
January 21, 2026
Vega Cloud is entering receivership, with possible restructuring on the horizon. What's your next move?
What’s driving the global RAM shortage? And why is it so expensive?:
Here’s what you need to know about the global memory shortage — what’s driving it, who it impacts, and how to mitigate risk.
January 16, 2026
Here’s what you need to know about the global memory shortage — and how to mitigate risk.
6 key elements of IT spend optimization: Your guide to success:
Your journey to IT value reclamation requires collaboration, visibility, and – most importantly – a plan.
January 12, 2026
Your journey to IT value reclamation requires collaboration, visibility, and – most importantly – a plan.
Are you attending 2026’s top tech conferences? Let’s connect!:
SHI will be at all of these events this year. We'd love to chat about how we can help you solve what's next.
January 7, 2026
To help you prioritize your event schedule this year, we’ve compiled a list of the top tech conferences in 2026.
How ITAM and FinOps help reclaim latent value from your IT investments:
It’s time to combat IT waste and reclaim your ability to invest in innovation.
January 5, 2026
Combat IT waste and reclaim your ability to invest in innovation with Spend Optimization Services.
How federal agencies can maintain service gains with technology:
High-Impact Service Provider (HISP) program managers must maintain service quality through strategic optimization and smarter use of technology.
January 2, 2026
HISP programs have improved federal service. With staff cuts, technology will determine if progress survives.
Seeing the big picture: What is the future of collaboration in the hybrid workplace?:
Make your modern workplace successful for the long term.
December 19, 2025
Make your modern workplace successful for the long term.
OT security: Why it matters and how you can stay protected:
Organizations are more secure than ever, but ransomware still runs rampant. What can you do?
December 15, 2025
Organizations are more secure than ever, but ransomware still runs rampant. What can you do?
Avoid unknown risks in the era of cloud, SaaS, and AI with 7 best practices:
Don’t gamble with evolving risks — get actionable strategies to prevent, manage, and remediate them.
December 12, 2025
Don’t gamble with evolving risks — get actionable strategies to prevent, manage, and remediate them.
Why enterprise SMS still matters in the age of collaboration platforms:
SMS doesn't replace enterprise collaboration platforms, but it can be critical during system outages, safety/weather incidents, and multilingual communications.
December 10, 2025
Collaboration platforms assume everyone is reachable. SMS works when that assumption collapses.
How brushing up on your IAM health and hygiene keeps breaches at bay:
Maintaining healthy IAM protocols isn’t just best practice — it’s a frontline defense against costly data breaches.
December 8, 2025
Want to turn hygiene gaps into IAM gains? Our IAM Maturity Workshop can help you keep threats in check.
The 2026 Microsoft price shock: What EA Level C/D customers must do now:
Why this year’s licensing changes are a financial event — not just a pricing update.
December 5, 2025
Microsoft is raising prices on M365 — here's what you need to do next.
New year, new influence: Securing executive support for IT initiatives:
Often, it’s an understanding of psychology, not technology, that enables CIOs to lead successfully.
December 3, 2025
CIO success in 2026 hinges on influence — communication, metrics, and partnerships.
How Microsoft is driving the next era of work for 2025 and beyond:
Microsoft’s latest innovations mark a shift from experimentation to strategy. Here’s how to get ready.
December 1, 2025
Microsoft Ignite 2025 sets the stage for AI-driven work with smarter agents and unified governance.
