Melissa Gwaldis has more than two decades of IT experience, and is responsible for capturing the voice of the customer (VoC), translating it into business requirements, and developing vendor-agnostic solutions that meet the unique needs of each SHI customer. Melissa develops metaverse and extended reality (XR) business models, strategies, architecture, frameworks, and solutions through SHI’s Customer Innovation Center (CIC).
January 30, 2026
Government organizations often encounter internal roadblocks when implementing hybrid cloud, but there are ways to avoid getting stuck and keep initiatives moving forward.
March 26, 2025
Explore the benefits and three types of disaster recovery as a service.
October 9, 2024
Get your organization ready for the future by preparing for next-generation mobile computing
December 8, 2023
Experience the magic of the CIC, where you can design, build, and validate technology solutions to transform your organization.
August 14, 2023
Let’s get your cloud strategy right.
June 15, 2023
From the metaverse to IT consolidation, asset recovery, and sustainable warranty services, here are the latest end-user computing trends to consider for your organization.
May 22, 2023
Late adoption of the metaverse can significantly affect your customers, revenue, brand image, and, ultimately, your bottom line.
May 3, 2023
Avoid these pitfalls with SHI's Metaverse Foundations Workshop.
April 19, 2023
Are you ready to paint the picture of innovation?
April 17, 2023
Why the metaverse is set to change the future of work and how companies can prepare
October 5, 2022
Discover how XR is revolutionizing practical learning methodologies