Michael McCracken

Michael McCracken

Sr. Director of ASG Presales Engineering | SHI

Michael has spent over 30 years helping large organizations identify and implement technology solutions to meet their business objectives. His focus areas include: end-user computing, cloud computing, collaboration/unified communications, virtualization, highly available environments, business continuity, security and compliance, application development, and database services.

Articles

Seeing the big picture: What is the future of collaboration in the hybrid workplace?

December 19, 2025

Make your modern workplace successful for the long term.

Why AI is the missing piece of the modern collaboration space puzzle

May 23, 2025

AI-powered collaboration tools are here. But are your meeting spaces built to support them?

Digital employee experience: What is it and why does it matter?

May 25, 2023

Your digital employee experience impacts every aspect of your users' digital workflow. How can you make it as productive and inclusive as possible?

How SHI helps you fully leverage Microsoft and Cisco meeting solutions

March 17, 2023

Some of the most popular Cisco hardware is now Certified for Teams. SHI can help you take full advantage.

The digital workplace: Assessing the challenges and finding solutions

October 15, 2019

Modern employees value a flexible work experience