Data is your device refresh strategy’s new best friend. Here’s why:
Our new Intelligent Refresh Program helps IT teams replace PC lifecycle guesswork with data-driven foresight.
If your device refresh approach feels ad hoc, reactive, based on guesswork, or bound to a rigid calendar, you’re not alone. Many organizations struggle to optimize device value and timing, and recent findings from GroWrk’s State of IT Lifecycle Management 2025 report show that 33% of IT professionals cite managing devices through their entire lifecycle as their biggest challenge.
Traditional refresh models can’t meet modern demands
Today’s shifting workforce landscape and complex market dynamics demand a new approach to enterprise PC lifecycle management. Industry analysts agree: the path forward is built on data.
According to Gartner®, “By 2028, 70% of IT organizations will use data to trigger the replacement of PCs, rather than blanket year-based refresh cycles.”1
How the SHI® Intelligent Refresh Program can help
Our five-step framework for continuous device optimization, underpinned by a suite of proprietary tools and comprehensive services, transforms device refresh by leveraging data through every stage of PC lifecycle management, including:
- Analyzing the current state.
- Testing and selecting the right devices.
- Configuring and deploying devices at scale.
- Managing the fleet over time.
- Continuously optimizing for future needs.
By combining real-time insights into device health, performance, and user experience with end-to-end lifecycle services, the program helps IT teams anticipate refresh needs, make smarter investment decisions, and keep devices performing at their best.
The results speak for themselves
Recent research from Omdia confirms the payoff of working with SHI to power your data-driven device lifecycle.
Benefits include:
- Up to 21% reduction in total cost of ownership (TCO) over three years.
- 20 FTE year three productivity gain.
- $2.59M in asset optimization value over three years.
NEXT STEPS
Eager to learn more? Read our latest whitepaper below. Then, start a conversation with one of our PC lifecycle experts about how a continuous, data-driven approach to device refresh can support your IT teams, end users, and bottom line.
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1Gartner, Market Guide for Enterprise Desktops and Laptops, Steve Kleynhans, Erin Pierre, Autumn Stanish, Katja Ruud, 8 April 2025
Gartner is a trademark of Gartner, Inc. and its affiliates.
SHI® is a registered trademark of SHI International Corp.
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