ITAM and SAM

IT best practices that build asset and software inventory to reduce costs, mitigate risk, maximize governance, improve efficiency, and drive business value

Why ongoing optimization matters with your ServiceNow® investment:
Far from a static implementation, your platform and organization should evolve together.

October 6, 2025
You’ve made the ServiceNow initial investment — but could you be leaving efficiency gains on the table?

SHI’s Research Roundup for September 19, 2025

September 19, 2025
The power demands of data centers, how AI is reducing e-waste, and insights for optimizing AWS cloud costs.

A smarter way to manage thousands of Cisco assets:
Is your Cisco asset management system giving you the full picture of your investments?

September 15, 2025
Still tracking Cisco assets in spreadsheets? Get real-time visibility and lifecycle insight in SHI One.

How to sidestep surprises from Microsoft’s new hidden licensing audit:
It's time to regain control over your M365 environment and address potential risk before it escalates.

July 11, 2025
Microsoft’s audit doesn’t start with a notice, it starts with a spreadsheet. Learn how tenant-wide features can drive unexpected licensing costs.

From gray to red: Why gray market IT is bad for business:
The gray market’s short-term savings are never worth the long-term consequences.

May 14, 2025
Are SMBs saving money by purchasing gray market IT? No – in many cases, it’s costing them more than they imagined.

SHI’s end-user warranty services: How to protect mission-critical devices:
Solve your end-user device challenges with expert support

April 25, 2025
Protect mission-critical devices with comprehensive multi-vendor coverage, designed to solve what’s next.
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