ITAM and SAM
IT best practices that build asset and software inventory to reduce costs, mitigate risk, maximize governance, improve efficiency, and drive business value
Why ongoing optimization matters with your ServiceNow® investment:
Far from a static implementation, your platform and organization should evolve together.
October 6, 2025
You’ve made the ServiceNow initial investment — but could you be leaving efficiency gains on the table?
SHI’s Research Roundup for September 19, 2025
September 19, 2025
The power demands of data centers, how AI is reducing e-waste, and insights for optimizing AWS cloud costs.
A smarter way to manage thousands of Cisco assets:
Is your Cisco asset management system giving you the full picture of your investments?
September 15, 2025
Still tracking Cisco assets in spreadsheets? Get real-time visibility and lifecycle insight in SHI One.
Buyer’s guide: How to choose the best multivendor IT support provider:
Your multivendor IT environment should be the engine moving you forward, not the anchor weighing you down.
August 29, 2025
Your multivendor IT environment should be the engine moving you forward, not the anchor weighing you down.
Smarter Microsoft 365 spend starts here: Your guide to drive business value:
Reduce waste, rightsize licenses, and unlock the full potential of your Microsoft 365 environment.
July 14, 2025
Get more from Microsoft 365 — cut costs, boost usage, and align licenses with strategic goals.
How Zero Touch X makes it easy to deploy custom devices directly to hybrid workers:
SHI’s over-the-air provisioning solution makes it easier than ever to give remote workers the tools they need to succeed.
July 11, 2025
SHI’s over-the-air provisioning solution modernizes how you deploy devices to hybrid and remote users.
How to sidestep surprises from Microsoft’s new hidden licensing audit:
It's time to regain control over your M365 environment and address potential risk before it escalates.
July 11, 2025
Microsoft’s audit doesn’t start with a notice, it starts with a spreadsheet. Learn how tenant-wide features can drive unexpected licensing costs.
How to build a scalable ITAM strategy that delivers on its promise:
Discover the art of the possible when it comes to developing, scaling, and maintaining a winning IT asset management (ITAM) program.
June 23, 2025
Most ITAM programs aren’t broken. They’re just missing what makes them work smarter and more effectively.
SHI’s 2024 Sustainability and Action Report is live! See our progress here:
Smarter choices, stronger impact: Learn how our commitments and actions are helping SHI become a more sustainable organization.
June 16, 2025
Our third Sustainability and Action Report covers SHI’s commitments and progress towards becoming a more sustainable organization.
ITAM for your cybersecurity strategy? It’s more important than you might think:
With proper IT asset management, you can unlock visibility, control, and insight to protect against threats.
June 4, 2025
ITAM gives you the visibility, control, and insight you need to protect against evolving cyber threats.
From gray to red: Why gray market IT is bad for business:
The gray market’s short-term savings are never worth the long-term consequences.
May 14, 2025
Are SMBs saving money by purchasing gray market IT? No – in many cases, it’s costing them more than they imagined.
Windows 10 end of support is almost here. What’s your ITAM strategy?:
EOS deadlines underscore a broader challenge: comprehensive IT asset management (ITAM).
May 9, 2025
As Windows 10 end of support looms, you need a plan. Strategic ITAM can safeguard your Microsoft investment.
FinOps fails when no one owns it. How do you properly manage cloud costs?:
Define FinOps roles and embrace intentional collaboration and communication to bolster business outcomes.
May 2, 2025
Cloud costs rise when responsibilities are unclear. FinOps helps teams regain control.
SHI’s end-user warranty services: How to protect mission-critical devices:
Solve your end-user device challenges with expert support
April 25, 2025
Protect mission-critical devices with comprehensive multi-vendor coverage, designed to solve what’s next.
5 steps to improve IT asset management in a siloed environment:
Centralize your licensing efforts to close departmental gaps and boost efficiency.
April 25, 2025
Streamline your ITAM efforts and enhance efficiency in a fragmented environment.