Discover the path to a confident launch with SHI’s ServiceNow assessment:
Accelerate your success with our ServiceNow Organizational Readiness Assessment.

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Embarking on a ServiceNow journey is a pivotal moment in any organization’s digital transformation. But success isn’t just about choosing the right platform — it’s about preparing your people, processes, and technology for the change ahead. That’s where SHI’s ServiceNow Organizational Readiness Assessment comes in.

As a ServiceNow Elite Partner Reseller, SHI brings certified expertise and a proven, expert-led approach to every engagement. Our team of ServiceNow professionals, architects, and consultants leverages deep knowledge in ITSM, ITOM, and ITAM, supported by project managers with an average of 14 years’ experience. SHI’s methodology blends best practices like DMAIC, ADKAR, and PDCA with ServiceNow Success Pack guidance, ensuring your organization is aligned for future CMDB goals and workflow efficiency.

SHI’s assessment methodology

The assessment involves three clear steps: discovery and interviews with key stakeholders, a structured assessment and analysis of people, processes, and technology, and finally, a comprehensive roadmap with prioritized recommendations. The result? Actionable insights for leadership, a readiness scorecard, gap analysis, and a high-level roadmap for transformation.

Whether you’re a single IT unit or a multi-geo enterprise, SHI offers tailored engagement packages — Foundation, Comprehensive, and Strategic — each including workshops, expert interviews, technical discovery, and a findings report. Our holistic approach includes rigorous security, governance, and compliance, guiding you confidently from planning to implementation.

NEXT STEPS

Ready to accelerate your ServiceNow success? Connect with our experts to learn how SHI’s Organizational Readiness Assessment can help you maximize ROI, reduce risk, and lead with confidence. Take the first step toward a seamless ServiceNow launch.

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