Meet Our Authors

SHI Staff

Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.

Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.

Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.

Execute your IT vision with stress-free, scalable solutions you – and your people – will love.

SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

Recent Content by SHI Staff

Build an infrastructure for the future with SHI’s presales engineering services:
Consulting experts before infrastructure decisions can save you from headaches down the road.

September 29, 2025

Consulting SHI’s presales engineers helps you design scalable, future-ready IT infrastructure, without the guesswork.

Streamline your infrastructure deployment with SHI’s project management services:
To be successful, infrastructure deployment requires clear project accountability and a single point of contact.

September 29, 2025

SHI’s project management services keep infrastructure deployments on track with expert coordination.

Optimize your supply chain with SHI’s AI-driven demand planning services:
AI-powered forecasting and real-time inventory insights can keep your supply chain resilient and efficient.

September 29, 2025

SHI’s AI-powered demand planning helps you forecast accurately, optimize inventory, and deliver faster.

Eliminate rack deployment surprises with SHI’s quality control services:
Unexpected configuration errors are too costly to leave to chance — ensure the quality of your builds with SHI.

September 29, 2025

Your racks need to be reliable — SHI’s QC services catch errors before they disrupt deployment.

Optimizing your DEX environment? Persona analysis can help you refresh intelligently:
SHI can partner with you to get role-based insights that guide better IT decisions and reduce refresh costs.

September 19, 2025

Enhance your organization’s DEX with persona analysis to cut costs, improve IT decisions, and reclaim unused tools.

Measuring what matters: Is your DEX score configuration up to the task?:
SHI helps you avoid collecting irrelevant data so you can break free from data overload and focus on fixing what frustrates your end users.

September 19, 2025

Refine your DEX score metrics with SHI to uncover and fix real issues that move the business outcomes needle.

Establishing a modern DEXOps center starts with smarter IT ticketing:
Move toward a zero-ticket future by automating repetitive support tasks and transforming how your IT team responds to incidents.

September 19, 2025

Smarter IT ticketing is critical in building your organization’s zero-ticket DEXOps center for proactive support.

How SHI helps you make amazing meeting room experiences:
Build meeting rooms designed with end users in mind.

September 19, 2025

SHI can transform your meetings into equitable, accessible, and engaging experiences for every participant.

IT scrambling to react to incidents? Adopt a proactive approach to DEX issue mitigation:
Shifting from reactive to proactive mitigation with SHI’s DEX experts can boost productivity and business outcomes.

September 19, 2025

Your most frequent DEX pain points are exactly what could benefit from proactive mitigation.

Innovation Heroes: Deaflympian Brooke Thompson on adaptive swimming tech:
"With the right technologies and mindset, barriers can become stepping stones." —Rutgers University swimmer Brooke Thompson

September 18, 2025

Brooke Thompson shares her inspiring journey to the global stage, powered by adaptive tech and relentless advocacy.

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