How improving clinical mobility helps achieve Quintuple Aim

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Did you know Windows 10’s end-of-life date is less than one year away? On October 14, 2025, Microsoft will end ongoing support for Windows 10, leaving outdated devices – and the patient data stored within – vulnerable to bad actors hoping to take advantage of those left behind.

This timeline is a double whammy for healthcare organizations. Not only is the countdown well underway to transition to Windows 11, but for many organizations, the devices in use today were purchased in a panic during the COVID-19 pandemic.

You ordered whatever devices you could find, battling crippling supply chain delays and shortages to ensure you could continue meeting patient needs – both onsite and virtually. And while they may have gotten the job done in 2020, they simply aren’t powerful, efficient, or mobile enough to meet the demands of 2024 and beyond.

This isn’t just about upgrading hardware – it’s about strategically improving healthcare delivery to boost clinician satisfaction, patient safety, and workplace efficiency.

Clinical mobility is a key component of Quintuple Aim

The Quintuple Aim is the healthcare industry’s north star. It embeds five key priorities into your healthcare operations, ensuring the benefits of your IT transformation and workflow improvements affect all your patients and staff equitably.

These five priorities are:

1. Improving the health outcomes of your population
2. Enhancing patients’ overall experience and satisfaction
3. Reducing costs while maintaining high-quality care
4. Supporting the wellbeing of your care teams
5. Advancing healthcare equity, regardless of socioeconomic status or race

By following the Quintuple Aim, you’ll create a healthcare environment that improves patient outcomes and workforce sustainability, providing equitable care and a strategic advantage over your competitors.

Clinical mobility is an essential pillar of Quintuple Aim. By giving your teams powerful devices that connect care anytime, anywhere, you enable real-time collaboration among healthcare professionals. This makes patient care faster and safer.

Consider the following example:

A longtime patient of yours is hospitalized after fainting in their home.

Their memory is hazy, but your organization has equipped the attending nurse with a mobile workstation the size of a smartphone, and with it they can scan the barcode on the patient’s wristband to access medical records and a comprehensive list of prescribed medication.

The nurse also rolls in a lightweight medical cart equipped with a thin client and label printer, to which they can cast the records from the mobile workstation before administering medications.

While they move on to the next patient, the devices’ strong wireless connectivity effortlessly updates the patient records and notes to the electronic health record, where the doctor can instantly review before meeting the patient and their family.

This is just one example of how clinical mobility saves tremendous time and effort for both your patients and your clinicians. It eliminates having to lug around heavy desktops and clunky apparatuses. It saves clinicians from back-and-forth emails and games of phone tag.

And for your patients, not a second is wasted in receiving the care they need to get back to their normal selves.

How can new devices improve your clinical mobility?

Imagine how easy the patient and clinician experience could be if all your devices seamlessly and securely communicated with each other. If every laptop, tablet, and mobile workstation was compatible with the same SaaS applications and collaboration programs, then patients could receive the care they need in a timely matter – no matter which site they visit, which clinician examines them, or what condition they may have.

The workflows created by today’s SaaS and collaboration applications require levels of performance and compatibility that older devices just can’t match – but devices made for Windows 11 can.

If your healthcare organization doesn’t have a plan in place to upgrade to Windows 11, it’s only a matter of time before your aging devices lose compatibility with the apps and platforms you rely on.

Unlike the assets you purchased during the pandemic, devices built for Windows 11 have reliable, hardware-level security as well as neural processing units (NPUs) that make AI-ready collaboration tools operate at lightning speeds. With Windows 11, patient data will be more secure and the healthcare experience – whether onsite or remote – will be smooth and effective.

These new levels of security, collaboration, and versatility all equate to stronger clinical mobility – and an achievable Quintuple Aim.

Meet your patients’ needs no matter where they are with SHI Healthcare

The best part about upgrading your devices? You don’t have to go it alone. SHI’s dedicated healthcare team is committed to helping your organization select devices and applications that fit perfectly into your clinicians’ workflows.

Are you seeing an uptick in telehealth requests? Let SHI Healthcare introduce you to truly portable and fast laptops that can join virtual meetings from anywhere.

Do your teams often communicate with other regional clinics? We can help integrate collaboration platforms that simplify messaging, calling, and sharing information between trusted personnel.

And for nurses doing rounds , we can identify thin clients, desktops and medical carts that make workstations on wheels actually mobile.

Of course, that’s just scratching the surface. With SHI Healthcare, you can leverage technology across the entire Quintuple Aim, making the patient and clinician experience as smooth and equitable as possible.

Reach out to SHI Healthcare today to see how we can help improve your clinical mobility with the right technology for the right workflow.

Laura Rogers comes to SHI with over 20 years in sales before moving to CHIME as Director of Business Development, maximizing partner engagement with CIO membership. Currently, as SHI’s Senior Director of Healthcare Strategy, she brings unique digital health solutions and thought leadership to our healthcare customers. Laura uses her experience in channel sales and public policy to lead her team to success by helping customers solve today’s healthcare challenges using technology.