How to improve the employee and customer experience for hybrid work
SHI's "Solve what's next" webinar series explores how leading organizations are building equitable experiences for in-person and remote users.
In the fifth edition of our “Solve what’s next” webinar series, recorded on April 20, 2023, we review strategies that leading hybrid organizations are utilizing to ensure their tools, processes, and overall corporate culture support an impactful employee and customer experience, regardless of location.
You’ll discover strategies to:
- Create an inviting onsite experience for employees and customers
- Increase collaboration using cloud-based collaboration platforms
- Design an equitable meeting experience for remote and onsite participants
- Improve customer engagement by leveraging modern, omni-channel contact center solutions
Watch the full webinar recording here: Solve what’s next: How to improve the employee and customer experience for hybrid work.