Meet Our Authors

Melissa Gwaldis

Principal Architect

Melissa Gwaldis has more than two decades of IT experience, and is responsible for capturing the Voice of the Customer (VoC), translating it into business requirements, and developing vendor-agnostic solutions that meet the unique needs of each SHI customer. Melissa develops Metaverse and extended reality (XR) business models, strategies, architecture, frameworks, and solutions through SHI’s Customer Innovation Center (CIC). 

Recent Content by Melissa Gwaldis

How SHI’s Customer Innovation Center can supercharge your digital transformation
Experience the magic of the CIC, where you can design, build, and validate technology solutions to transform your organization.

December 8, 2023
SHI’s Customer Innovation Center (CIC) helps you embrace innovation and simplify technological complexity. Here, you can experience and visualize technology solutions across a multitude of computing environments.

VMware Cloud on AWS: Is it the best choice for your organization?
Let’s get your cloud strategy right.

August 14, 2023
Discover if VMware multicloud is right for you. Migrate seamlessly and transform your infrastructure today.

Put your technology to the test: Steps for achieving a successful pilot program
Are you ready to paint the picture of innovation?

April 19, 2023
Discover how a pilot can unlock potential, put innovation to work, and future-proof your organization.

How the metaverse can transform your business for the better
Why the metaverse is set to change the future of work and how companies can prepare

April 17, 2023
The metaverse can be a game-changer for your organization — but only if you properly prepare.

Exploring smart DR: How DRaaS can help with business resiliency

August 27, 2019
We will introduce you to disaster recovery as a service, the new industry standard for smart DR, & more.

The digital workplace: The key to giving your business a competitive advantage

June 27, 2019
Your transformation journey should begin with the digital workplace.

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