SHI Staff

SHI Staff

SHI

Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.

Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.

Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.

Execute your IT vision with stress-free, scalable solutions you – and your people – will love.

SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

Articles

Unlock hidden value: How to turn retired IT assets into refresh capital

May 8, 2026

Your aging devices may be worth more than you think. Explore SHI's approach to IT asset recovery.

How to renew smarter and improve cost controls with SAP spend optimization

May 8, 2026

Gain clarity into SAP licensing, reduce audit risk, and make confident renewal and S/4HANA decisions.

How to elevate your SAM strategy: Turn data into executive decisions

May 8, 2026

Translate SAM data into decision‑ready insights that drive executive alignment and business impact.

How to earn IBM sub-capacity licensing with improved reporting and audit readiness

May 5, 2026

Establish accurate IBM reporting, protect sub-capacity eligibility, and make confident renewal decisions.

How SHI NowConnect makes procuring through ServiceNow simple and fast

April 30, 2026

Embed SHI procurement directly into ServiceNow to simplify purchasing, improve visibility, and accelerate asset workflows.

AI literacy is everything. Here’s your 5-step success plan

April 29, 2026

Are you actively developing enterprise AI literacy? Learn how to build an AI-fluent workforce and accelerate your growth.

How SHI Digital AI Ambassador enables amazing customer engagements

April 17, 2026

With AI, we can make a governed digital front door for enterprise and public services.

Solutions by SHI: Our 2026 tech trends magazine is here!

April 17, 2026

Explore expert perspectives on AI, risk mitigation, spend optimization, and much more, and discover how SHI can help your organization grow in 2026 and beyond.

How this Oracle Java Strategic Health Assessment helps visibility and planning

March 26, 2026

Improve Java visibility, data quality, and governance to support confident planning and technology decisions.

How to improve visibility across Oracle Database and Middleware

March 26, 2026

Gain clarity into Oracle licensing, ULAs, and support timelines to enable informed budgeting, governance, and contract decisions.

Navigate VMware changes with ease thanks to SHI’s strategic assessment

March 24, 2026

Stay aligned with Broadcom's VMware licensing changes — including the impact they'll have on your environment.

Cisco Strategic Assessment: Improve data quality and align key stakeholders

March 24, 2026

Gain visibility, strengthen governance, and support informed decisions across your Cisco estate.

Smart cities

Building smarter, safer cities with AI — without losing sight of people

March 18, 2026

SHI's Smart AI Integrated Solutions empower innovation in smart city initiatives like the Town of Vail and the City of Brownsville.

Network architecture reviews benefit every role on your team. Here’s how

March 13, 2026

From operations to leadership, IT teams stand to gain visibility, clarity, and confidence in their infrastructure decision-making.

Innovation Heroes: Why ITAM progress has stalled (and how to fix it)

March 9, 2026

25-30% of enterprise technology spend is wasted. Why can't anyone move the needle?

What is a digital workspace — and why it matters for today’s workforce

February 27, 2026

You need a modern device strategy that can meet today’s challenges.

How Modern Workplace Solutions elate employees and achieve their needs

February 26, 2026

With SHI’s MWS experts, you can build the seamless workplace your employees need without hurting your IT staff or budget.

Why unified endpoint management is critical to the modern workplace

February 25, 2026

Run a secure, flexible, and modern workplace across every device

Incident response readiness: Training today to win when it counts

February 23, 2026

An effective incident response practice is a continuous improvement cycle.

Innovation Heroes: Why physical AI can’t ship fast and iterate

February 19, 2026

Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world?

AI and Cyber Labs

SHI® AI & Cyber Labs: Explore the latest AI solutions and accelerate innovation

February 11, 2026

Prototype, test, and deploy AI use cases in our cutting-edge facilities.

Innovation Heroes: Data encryption dates will expire soon. Now what?

February 5, 2026

The 50-year-old encryption protecting your data is about to become obsolete. To prepare, begin with basic discovery.

7 cybersecurity trends for 2026: Focus on NHIs, AI agents, and supply chain security

February 2, 2026

Experts from SHI, Stratascale, and Omdia break down 2026’s emerging risks and the strategies CISOs need in the year ahead

4 pillars of negotiating a better software audit clause

January 28, 2026

Learn about the four general parts of an audit clause and how to best tackle your negotiations.

Data is your device refresh strategy’s new best friend. Here’s why

January 23, 2026

Our new Intelligent Refresh Program helps IT teams replace PC lifecycle guesswork with data-driven foresight.

Innovation Heroes: AI power demand is going nuclear. That’s a good thing

January 22, 2026

Explore the collision between AI ambition and energy reality with two guides who see the problem from opposite ends of the timeline.

Innovation Heroes: How to build a smart city in just 4 months

January 13, 2026

How Vail, CO deployed wildfire detection, accessibility compliance automation, traffic intelligence, and a digital AI ambassador to transform citizen experiences.

Navigating today’s hardware shortages: What you need to know and how to stay ahead

December 30, 2025

Memory and storage updates to help you solve what’s next.

Secure from day one: How to streamline your deployment with asset tagging and etching

December 19, 2025

It’s more than just visibility — it’s peace of mind.

Innovation Heroes: How to unlock ROI with Microsoft Copilot and Copilot Chat

December 18, 2025

SHI is measuring $1.4M in monthly productivity savings from Microsoft Copilot. Here's how we did it.

How to transform IT support with SHI managed workplace services

December 17, 2025

Take control of IT complexity with a single, scalable solution that fits your business.

Empower your workforce to work from anywhere: Why handheld device activations matter

December 9, 2025

Procure, activate, and ship devices at enterprise scale.

How SHI makes quick work of device imaging challenges

December 9, 2025

Our End-User Integration Center can configure thousands of devices every day, making it an essential component of your refresh.

Innovation Heroes: Digital AI humans fix what chatbots get wrong

December 4, 2025

How SHI, NVIDIA and HPE teamed up to cut digital human deployment from 12 months to 6 weeks.

Device as a service

Transform your device management with device as a service from SHI

November 21, 2025

Our experts help you save time and money with DaaS

Why connected PCs? How SHI makes device activations easy

November 20, 2025

Simplify connected PC deployments with SHI’s end-to-end activation services — secure, scalable, and ready to go right out of the box.

SHI warehousing: Secure, dependable device storage for up to 12 months

November 19, 2025

Prepare for future device deployments without stuffing closets or renting unreliable storage space.

Innovation Heroes: Is AI dramatically underhyped? The math says yes

November 13, 2025

"We'll never move this slow again," Intel's Stacey Shulman tells us.

Is DEX at the forefront of your IT strategy? It should be.

November 11, 2025

Empowered employees drive organizational success when supported through great digital experiences. When that support is missing, the opposite occurs.

How to unlock the full value of ServiceNow® SAM with SHI’s SAMPro Assessment

November 7, 2025

Discover how SHI’s assessment and expert guidance deliver measurable outcomes, reduce risk, and build a sustainable SAM strategy.

The best way to get max value from old tech? Sustainable IT asset recovery

November 7, 2025

Recovering IT assets sustainably is good for the environment and great for your budget – the best kind of win-win.

How to extend the life of IT equipment with SHI data center warranty services

November 4, 2025

The end of OEM warranties doesn’t have to mean the end of your essential technology.

Solve ServiceNow® complexity with SHI’s Process Maturity Assessment

October 31, 2025

Initial ServiceNow deployment brings relief, but lingering complexity can diminish its transformative power.

Innovation Heroes: How one teacher built America’s largest school esports league

October 30, 2025

Chris Aviles made eSports mainstream in New Jersey schools, uplifting students across the state.

How technology is revolutionizing patient care — Introducing Care Anywhere

October 24, 2025

Discover the tools and strategies behind seamless, patient-centered healthcare delivery.

Discover the path to a confident launch with SHI’s ServiceNow assessment

October 23, 2025

Accelerate your success with our ServiceNow Organizational Readiness Assessment.

Unlock the true value of your M365 investment with SHI’s Cloud Matrix

October 17, 2025

Eliminate over-provisioning, reduce complexity, and unlock significant savings with SHI.

Innovation Heroes: The deepfake that swindled a company out of $25 million

October 16, 2025

AI-driven deepfakes are taking phishing to a whole new level. Here's how it cost one company millions.

Plan with purpose: How to transform your events with SHI Agentic Event Planner

October 14, 2025

Plan smarter, execute faster, and drive measurable outcomes.

SHI AI Report Generator: How to unlock instant insights with a single prompt

October 14, 2025

It’s your new reporting engine — powered by AI, aligned to your business.