The four quests of mobility: A strategy guide for leveling up your business
Making the leap to a mobile environment can be quite the journey. Some may even call it a quest. Along the way you will encounter obstacles, but they can be overcome with the proper tools, and if all goes to plan, you can level up to an efficient, fully integrated mobile environment.
Much like a video game, you’ll need to achieve goals, defeat bosses, and reap rewards. But it’s dangerous to go alone. You need the proper tools—or power ups—to complete your adventure into the Kingdom of Mobility.
We’ve developed the following strategy guide to get you from where you are now to a mobile environment.
Quest 1: Get a map and stock up your inventory
Mobility requires foresight. Begin by asking all stakeholders about what devices and apps they prefer in their environment, researching what machines would best fit their role, and asking your reseller about the best plan for your business. It’s only then you’ll have the proper tools (both end-user devices and management solutions) and knowledge to start the quest toward mobility and ultimately enhance user experience and productivity.
Power up earned: Chose the right devices/support
Quest 2: Defeat the Empress of Imaging
For your first boss battle, you must defeat the powerful Empress of Imaging. She still exerts power over many an unsuspecting IT department—but it’s all a trap. She wants every device to look exactly the same, no matter what its use. Listen to her siren song, and you’ll find your time depleting rapidly.
Imaging is a tempting practice to fall back on because it’s familiar. But it also requires a lot of time, as IT has to build the image, test it, then physically lay hands on each device to configure it. If you’re focused on imaging mobile devices, of course mobile transformation will be a burden–especially if you’re deploying modern Apple devices and Windows 10 devices, which aren’t designed for imaging. But there are new alternatives.
Devices can be pre-configured with applications and mobile device management (MDM)—making it simple for users to get the machine up and running on their own, remotely with a login, rather than relying on IT to physically configure them. It might be unfamiliar, but it’s faster and more efficient.
Power up: Joined forces with modern deployment
Quest 3: Find and conquer the Mage of Local Management Mechanisms
The Mage of Local Management Mechanisms manually lays security checks and traps at every turn, and makes everyone’s devices look suspiciously similar, or simply suspicious. The Mage is convinced the only way to secure a device is to close it up from the world, limiting employees’ satisfaction and capabilities and forcing them to find unauthorized workarounds that open up the environment to even more dangerous enemies.
Find the right MDM(s) for your situation, however, and you’ll be working with a simpler, more flexible management process that doesn’t compromise on security or require you to manually touch each device. Different functions can be turned on and off with the flick of a remote switch. This creates happier end users, whose machines don’t have to be locked down to the point where they can’t even download their preferred web browser.
Power up: The sword of the right MDM
Quest 4: Overcome the Dragon of Outdated Tech
The final boss in the Kingdom of Mobility comes from your own home village. He’s an old friend; one you used to trust, but who is becoming a greater threat to the kingdom by the day. The Dragon of Outdated Tech—otherwise known as your old devices—will slow you down and threaten to burn your space and budget with its fiery breath.
Hardware still grows faster and more efficient every year, and to keep up, your devices need a refresh at least every three years. One way to do this is through a leasing program or buyback program to get rid of your old devices. This way, whenever your lease is up, you can simply upgrade—or one-up—to the next best thing. And, if you’re using an MDM and modern productivity tools, you can do so without losing the information on your old machine.
Power up: Utilized mobility regeneration cycle
Final stage: You win!
Some of these boss battles and quests are going to be more difficult than others. Luckily, mobility is the kind of game that encourages open play; you don’t have to defeat every boss, but doing so will make your overall journey easier, and get you better results.
So power up and get out there, mobility adventurers. You can’t keep the game on pause forever.
Stella Lee contributed to this post.